SunSource

Customer Service / Inside Sales Representative - Industrial Distribution

SunSource  •  Onsite  •  2 months ago
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Job Description

SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America’s leading value-add industrial distribution companies.  We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. www.sun-source.com
Are you looking for an opportunity to grow within a dynamic organization? Join SunSource, one of the country’s largest and most successful distributors of hydraulics, pneumatics, filtration, and automation products and services. At SunSource, you’ll have access to a variety of career paths and the opportunity to be rewarded for your hard work and dedication.

Essential Functions

  • Build and maintain strong relationships with customers and internal sales teams.
  • Handle incoming customer inquiries via phone, email, and customer portals promptly and professionally.
  • Enter customer orders into the ERP system with a goal of 100% accuracy.
  • Prepare and enter quotes into the ERP system or shared directories.
  • Assist customers in finding the right components using product catalogs, web-based resources, and internal tools.
  • Expedite orders as needed to meet delivery commitments.
  • Provide solutions in a team-oriented environment and support outside sales as required (quoting, expediting, customer visits).
  • Follow up on quotes and actively support sales development, including up-selling and cross-selling opportunities.

    • Experience, Education and Skills

  • High School Diploma or GED required; Associate degree or higher preferred (especially in Fluid Power or Technical programs).
  • 2+ years of customer service or inside sales experience, preferably in industrial distribution, manufacturing, or related industries.
  • Familiarity with hydraulics, pneumatics, fluid power, electrical, power transmission, motors, or motion control is highly desirable.
  • Proficient in Microsoft Excel, Word, Outlook, and able to quickly learn CRM systems (experience with Trend is a plus).
  • Strong analytical, mathematical, and mechanical aptitude.
  • Excellent verbal and written communication skills.
  • Ability to work both independently and as part of a team.
  • Strong organizational skills with the ability to multitask and prioritize effectively.
  • Calm under pressure, with sound judgment and decision-making abilities.
  • Demonstrates integrity, professionalism, and ethical standards.

    • We Offer

  • Competitive compensation plan
  • Medical, dental, vision, and 401(k) benefits
  • Paid vacation and holidays
  • Tuition reimbursement and ongoing training opportunities
  • A national distributor with a local presence, representing quality manufacturers
  • A collaborative team environment that encourages professional growth and development
    • We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodations in the application process will be returned.    Sun-Source | Privacy Policy
    SunSource

    About SunSource

    At SunSource, we don’t just sell products — we deliver solutions.

    We don’t just offer service — we offer partnership.

    And we don’t just power machines — we keep North American industry running.

    Join forces with us and unlock a breadth and scale of opportunities you won’t find anywhere else.

    With over 250 locations and 3,500+ employees, SunSource is the leading value-added industrial distributor and solutions provider for North America’s industrial and high-tech operators. Our customers rely on us for our vast portfolio of mission-critical components, our unrivaled industry expertise and technical capabilities, our expansive network with long-standing partnerships, and our commitment to driving technological innovation.

    SunSource and our affiliate brands include Amazon Hose & Rubber, Applied Controls, Callahan Weber Hydraulics, Carotek, Denver Industrial Pumps, D/J Industrial, Electro-Matic, Energy Hydraulics, Ford-Gelatt, Fluid Process Equipment, GHX Industrial, K+S Services, Lubrication Equipment & Supply, Master Pumps & Power, McCarty Equipment, Mission Controls, Paragon Technologies, Perfection Servo, Precision Zone Industrial Electronics, Process Solutions Integration, Price Engineering, P.S.I. Fluid Power, Ryan Herco Flow Solutions, Stuart Hose & Pipe, The Hope Group, United Central, Western Hydrostatics, and Western Integrated Technologies.

    Do work you can be proud of, with a team adding true value for our customers, our industry, and our world as a whole. We’re stronger together.

    We may be many brands, but at our core we’re one company, one culture and one powerful operating system that keeps North American industry running.

    Industry
    Manufacturing & Production
    Company Size
    1,001-5,000 employees
    Headquarters
    Addison, IL
    Year Founded
    Unknown
    Website
    sun-source.com
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