Job Description

Job Location: Corporate - Portland, OR 97217
Salary Range: $23.00 Hourly

Primary Responsibility:
The Customer Service Inside Sales position works under the direction of the Training Manager and is responsible for day-to-day customer service and sales duties.
Responsibilities include but are not limited to: call assigned accounts to determine product needs, maintain contact info for accounts, take and communicate customer service calls, document special delivery needs, manage customer database and serve as contact to select retailers. Review phone messages and e-mails, communicate special needs to appropriate department, manager or other personnel.
Secondary Duties and Responsibilities (Essential Functions):
*Cover Dock Sales:
- Create invoices for incoming internal and external customers as needed
- Balance money at end of day
- Monitor specials board and update as necessary
- Help maintain beverage and clothing inventory levels
*Cover front desk for incoming calls as necessary
*Cover Saturday Dock Sales on a rotating basis
Duties, responsibilities and activities may change at any time with or without notice.
Supervision Exercised:
This position has no direct reports.
Working Conditions:
This job operates in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filling cabinets and fax machines.
This is a full-time position. Some flexibility in hours is allowed, but the employee is expected to work eight hours a day, five days a week (Monday through Friday) and must be available during the work hours of 8:00AM to 5:00PM.

Qualifications
- Must be at least 21 years of age.
- High school diploma or equivalent education.
- Work with minimal supervision, ability to set priorities, coordinate multiple tasks simultaneously and be attentive to details.
- Excellent time management skills.
- Highly self-motivated and able to work hours as needed to fulfill all job responsibilities.
- Strong customer service and communication skills.
- Proficiency with Microsoft Office (Excel, Outlook, PowerPoint and Word).
- Ability to analyze and present information.
- Ability to work as part of a team.
- Ability to manage confidential information and/or issues using discretion and judgment.