Job Description

Customer Service Facilitator (PT)– Stoneridge Community (Prescott Valley, AZ)

Stoneridge Community is looking to hire a Part-Time Customer Service Facilitator for our community. This position will provide fantastic customer service and work “part-time” shifts weekends and one or two Tuesday - Friday evenings. Providing customer service while performing administrative and operational functions.

Assists in providing a welcoming and safe environment working in a great team environment.

Immediate opening, apply today and become part of our great team!

Qualifications

• 1-2 Years customer service experience a plus
• Integrity to maintain clubhouse, member and committee confidentiality
• General knowledge of computer software programs (Word-Based)
• Organized and responsive, communication skills
• Physical demands to lift 25 pounds

Duties

• Greet members, guests and visitors professionally and friendly
• Perform new member orientation
• Address basic questions
• Process Clubhouse forms, transactions and Petty Cash
• Administer Clubhouse Rules and Regulations
• Answer phones, direct calls and take messages
• Complete daily Clubhouse Checklist
• Ensure a neat environment

WHAT WE OFFER:

• Support Programs – Employee Assistance Program (EAP) and Calm Health.
• As a part-time employee, you may be eligible to accrue paid sick leave in accordance with applicable state and local laws.
• 401(k) with Company Match – Automatic enrollment with a 30% match on the first 10% of contributions.
• Competitive pay, depending on experience
• Part-time, flexible schedule

• Most importantly, a caring team who is dedicated to your success!

Why Join HOAMCO?

Since 1991, HOAMCO (Homeowners Association Management Company) has been a leader in community association management, currently managing over 600 communities across six states—and we’re still growing! At HOAMCO, we value teamwork, integrity, and exceptional service. This is an exciting opportunity to be part of a company that makes a real impact in communities.