Sutherland

Customer Service Expert

Sutherland  •  Cairo, EG (Onsite)  •  4 hours ago
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Job Description

Sutherland Egypt is a global BPO and digital transformation company with operations in Cairo and Alexandria. Sutherland known for its multilingual workforce. It delivers customer support, technical support, and back-office solutions using AI, automation, and cloud technologies.

💼 Position: Customer Service Representative | English Speakers

We're Hiring: Customer Service Representatives

Why Join Us?

💰 Earn up to 300,000 EGP annually with opportunities to increase your income.

🏥 Medical insurance worth up to 200,000 EGP annually

🚌 Transportation provided

📚 Free access to hundreds of professional courses through our learning platform.

📈 Internal career opportunities across all Sutherland departments after your first 9 months

🌍 Work in a dynamic, international environment with continuous learning and career development.

📩 Apply now by filling out the form or by sending a text message directly to 01050014512

Qualifications

B2+ English proficiency

🎓 Graduates or dropouts only (no gap years)

🎖️ Valid military service certificate required

📄 Ability to submit all required hiring documents within 30 days

Criminal record certificate must be provided within 3 days of receiving the job offer

Sutherland

About Sutherland

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.

For Enterprises, these are key factors of success. For us, they’re our core expertise.

We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering services – the foundation that powers rapid innovation and scalable business transformation.

We’ve created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as-a-service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don’t just enable change — we engineer digital outcomes.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Pittsford (Rochester), NY
Year Founded
1986
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