PEOPLE PROFILERS

Customer Service Executive (Workshop/6 mths contract)

PEOPLE PROFILERS  •  Singapore, SG (Onsite)  •  3 months ago
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Job Description

Responsibilities

  • Attending to walk-in customers / Internal company enquiries & issues
  • Identifying and responding to customers needs by providing technical advice
  • To update customers when vehicles are ready for collection after ensuring all repairs are completed
  • Doing customer quotations & following up with customers on the service/repair
  • To negotiate with customers on service/repair pricing
  • To convince external customers to take up contract packages
  • Updating of daily report
  • To check stocks and inventory of parts needed for workshop daily service and repair
  • End month to check backdated invoices (if any), assist to do accrual list
  • Checking of work orders ensuring all billing and purchase invoices are keyed & closing of work orders
  • To do daily system entry, billing of invoices (internal & external) & in-house contractors supplier invoices
  • Do follow up with external customers on outstanding/overdue payments (credit/cash)
  • Follow-up on the WIP vehicles in the workshop on progress & update accordingly
  • To liaise & press the workshop on the progress of urgent jobs
  • Raise job orders to workshops & contractors
  • Liaise with in-house contractors on the service/maintenance of the vehicles & provide feedback/update to customers
  • Prepare quotations and raise Work Orders accordingly
  • Ordering of office stationery, etc.
  • Draft contracts and check pricing for all vehicles

Requirements

  • GCE O Level with 1-3 years of work experience in automotive industry/workshop preferred
  • Good interpersonal skills, proactive, independent with positive attitude, good team player and able to communicate with all levels of staff
  • Proficient in MS Office - Microsoft Word & Excel
  • Maternity cover from Aug 2025 - Jan 2026, may extend for another 6 months
  • Tuas, Monday to Friday: 08:30 AM - 05:30 PM, Alt Saturday: 08:30 AM - 12:30 PM
  • Basic + prorated flexi benefits & AL
  • Job Reference: LR8Y777X

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to celeste.wong@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

PEOPLE PROFILERS

About PEOPLE PROFILERS

We believe that infinite possibilities come from human relationships. That is why it is vital that the right people get connected to the right jobs. We bridge the gap between People and Professions, as is reflected in our logo, where the two P's are intertwined, signifying the bridging of the two.

At People Profilers, we are all about the relationship.

Between the employer and the talent; between us and you.

Vision: Provide to our clients’ unrivalled human resource solutions to achieve their competitive edge and be the preferred talent management firm to organisations.

Mission: Our mission is to deliver the highest standards in Human Resource solution for your organisation in a relationship focused environment by ensuring the right people are suited to the right employment opportunities.

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Industry
HR & Recruiting
Company Size
51-200 employees
Headquarters
Singapore, SG
Year Founded
2002
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