Tata Capital

Customer Service Executive - Sales - UCV Finance - Motor Finance - Sales - Vasai - Mundapat Residency - CSE

Tata Capital  •  Republic of India (Onsite)  •  1 month ago
Apply
Save Job
Mark Applied Mark Interviewed Mark Offered
Hide Job Report Job
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Key Accountabilities:

Lead Generation

  • Generates lead for deals through interactions with DSE or through channel partners/open market

Customer Relationship Management

  • End to end customer relationship management including explaining product offerings and resolving sales queries
  • Cross-selling product offerings to customers
  • Educates customer with information to build their understanding of issues and capabilities
  • Goes beyond their day to day work to assist customers in a positive manner

Dealer Relationship Management

  • Maintaining relationship with assigned dealer

Deal Processing

  • Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)
  • Internal Stakeholder Management
  • Interact with operations and credit team in order to ensure smooth processing of loan applications

KPIs:

  1. Units Disbursed
  2. 1st EMI Resolution
  3. RC Collection

Qualification: Any Graduate Experience 0-2 years’ work experience only in Vehicle Sales

Skills & Competencies

Functional Competencies

  • Communication Skill
  • Negotiation Skill
  • Market/Industry Knowledge
  • Analytical Skill
  • Product Knowledge

Behavioural Competencies

  • Execution Excellence
  • Customer Centricity
Tata Capital

About Tata Capital

Tata Capital Limited is a subsidiary of Tata Sons Limited. The Company is registered with the Reserve Bank of India as a Core Investment Company and offers through itself and its subsidiaries fund and fee-based financial services to its customers, under the Tata Capital brand.

As a trusted and customer-centric, one-stop financial services provider, Tata Capital caters to the diverse needs of retail, corporate and institutional customers, across various areas of business namely the Commercial Finance, Infrastructure Finance, Cleantech Finance, Wealth Management, Consumer Loans and distribution and marketing of Tata Cards. Tata Capital has over 500+ branches spanning all critical markets in India.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Mumbai, IN
Year Founded
2007
Website
tatacapital.com
Social Media