LGC Standards is a division of LGC Group, the UK’s designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest standards, including ranges produced under ISO/IEC 17025 and accredited to ISO 17034. Our wide range of reference materials and proficiency testing schemes is complemented by our experience in outsourcing and customs, enabling us to adapt quickly to provide tailored solutions that meet our customers’ analytical needs. We innovate and apply science to ensure the safety and integrity of products and services, in line with our vision of science for a safer world.
Great customer service is about more than answering questions. It’s about making things easy for customers, keeping them informed and making sure they can rely on us when it matters.
We’re looking for a Customer Service Executive (m/f/d) to join our friendly, international team in Łomianki. You’ll support customers around the world, becoming a trusted point of contact for everything from orders and availability to deliveries and product enquiries.
At LGC Standards, the work we do supports laboratories and organisations across more than 120 countries. Every accurate order, helpful conversation and smooth delivery contributes to our wider purpose: Science for a Safer World.
You’ll take ownership of the customer journey from enquiry through to delivery, including:
You don’t need to know everything about our products from day one. What matters most is that you enjoy helping customers, communicate clearly and take pride in getting the details right.
Why join us?
You’ll become part of a growing, international business where customer service plays an important role in connecting our science with the people and organisations who depend on it.
We offer a hybrid working model, giving you the flexibility to combine working from home with time alongside the team in Łomianki.
If you enjoy solving problems, building positive customer relationships and working in an international environment, we’d love to hear from you.
Join LGC Standards and help us deliver Science for a Safer World.
LGC strongly believes that every job applicant and employee should be valued for their talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or parental, religion, or belief. Shortlisting, interviewing, and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.
For more information about LGC, please visit our website www.lgcgroup.com

We are a global leader in life science tools, partnering with customers to find solutions that diagnose, treat, feed and protect our growing population. Working collaboratively with our partners in the scientific community, our products and services help to solve some of the most complex challenges facing society and the planet.
Together we respond to global pandemics, pioneer innovative precision medicine, and improve the safety of our food, medicines and environment.