Malayan Flour Mills Berhad

Customer Service Executive (Mandarin Speaking)

Malayan Flour Mills Berhad  •  Kuala Lumpur, MY (Onsite)  •  5 months ago
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Job Description

Company Background:

We are representing a fintech wealth management platform headquartered in Singapore. They specialise in providing a comprehensive range of investment products and services to financial advisory firms, financial institutions, banks, internet companies, multinational companies, as well as retail and high net worth investors in Asia.

Job Responsibilities:

  • Provide outstanding customer service by addressing client inquiries and resolving issues promptly.
  • Communicate effectively with clients through various channels, including email, phone, and Live Chat.
  • Collaborate with internal teams to ensure timely and accurate delivery of services.
  • Proactively identify and resolve issues to ensure client satisfaction.
  • Analyse client feedback to identify areas for improvement and implement solutions.

Job Requirements:

  • Possess a diploma or higher educational qualification.
  • Understanding of financial markets, investment products, and regulatory requirements will be an advantage.
  • Ability to multitask and prioritise effectively in a dynamic and fast-paced financial environment.
  • Strong interpersonal and communication skills.
  • Good command of English and Mandarin.

Qualified candidates can apply online or send your resume to ryan{at}talentrecruit.com.my

Only shortlisted candidates will be notified.

Malayan Flour Mills Berhad

About Malayan Flour Mills Berhad

Established in 1961, Malayan Flour Mills Berhad (MFM) is the pioneer in the flour milling industry in Malaysia. MFM has grown to become the leading flour miller in Malaysia with regional presence in Vietnam and Indonesia. Over the years, we have expanded into poultry integration, aquaculture, and raw material trading. In FY21, the group revenue was RM2.43 billion.

MFM is one of the major poultry integrators in poultry feeds, breeding, farming with a state-of-the-art processing facility across the poultry value chain. Designed to meet the domestic and international markets, the advanced facility will process up to 300,000 birds per day.

With our asset of 3,000 people, we have transformed and grown in Malaysia and regionally. Synergising with our workforce, we embrace Artificial Intelligence, Big Data, Internet of Things (IoT) in our day-to-day business. Through our partnership with Tyson Food, Inc. and Toyota Tsusho Group, we aspire to be a leading global halal food enterprise while achieving sustainable development goals.

Building the workforce of the future…Today. We invite you to be part of our team!

Visit https://www.mfm.com.my/careers/ or apply via the Jobs tab in Linkedin.

Industry
Food & Beverage
Company Size
201-500 employees
Headquarters
Kuala Lumpur, MY
Year Founded
1961
Website
com.my
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