Tata Capital

Customer Service Executive - ILMSCV Finance - Motor Finance - Sales - Pune - Mayfair Towers - CSE

Tata Capital  •  Republic of India (Onsite)  •  2 months ago
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Job Description

Key Deliverables:

Lead Generation

  • Generate leads through interactions with DSE or through channel partners/open market.

Customer Relationship Management

  • End to end customer relationship management including explaining product offerings and resolving sales queries.
  • Cross-selling product offerings to customers.
  • Educates customers with information to build their understanding of issues and capabilities.
  • Goes beyond their day-to-day work to assist customers in a positive manner.

Dealer Relationship Management

  • Maintaining relationship with assigned dealer.

Deal Processing

  • Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)

Internal Stakeholder Management

  • Interact with operations and credit team in order to ensure smooth processing of loan application.

Education Qualification: Only Graduate preferred.

Specialized job competencies:

Functional Competencies

  • Communication Skill
  • Negotiation Skill
  • Market/Industry Knowledge
  • Analytical Skill
  • Product Knowledge

Functional Competencies

  • Communication Skill
  • Negotiation Skill
  • Market/Industry Knowledge
  • Analytical Skill

Product Knowledge

Hiring Parameters:

  • Candidates from Finance graduate stream preferred.
  • Should be comfortable to move in the market.
  • Should have learning attitude.
Tata Capital

About Tata Capital

Tata Capital Limited is a subsidiary of Tata Sons Limited. The Company is registered with the Reserve Bank of India as a Core Investment Company and offers through itself and its subsidiaries fund and fee-based financial services to its customers, under the Tata Capital brand.

As a trusted and customer-centric, one-stop financial services provider, Tata Capital caters to the diverse needs of retail, corporate and institutional customers, across various areas of business namely the Commercial Finance, Infrastructure Finance, Cleantech Finance, Wealth Management, Consumer Loans and distribution and marketing of Tata Cards. Tata Capital has over 500+ branches spanning all critical markets in India.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Mumbai, IN
Year Founded
2007
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