Malayan Flour Mills Berhad

Customer Service Executive

Malayan Flour Mills Berhad  •  Shah Alam, MY (Onsite)  •  1 month ago
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Job Description

Company Background

We are representing our client, an established company in the transportation and logistics industry, in their search for a suitable candidate to join their team

Job Responsibilities:

  • Handle customer inquiries and concerns via phone, email, and live chat in a timely and professional manner.
  • Coordinate with overseas agents on shipment consolidation (Air & Ocean).
  • Work closely with the Operations team to ensure timely delivery of shipments.
  • Follow up and resolve customer queries effectively.
  • Identify customer needs, evaluate issues, and provide appropriate solutions.

Job Requirements:

  • Diploma or Degree in any fields
  • Minimum 3 years of customer service experience.
  • Proficient in reading, writing, and speaking Mandarin (required for communication with China-based clients).
  • Competent in MS Office applications (Outlook, Excel, Word).
  • Ability to work under pressure.
  • Strong communication, presentation skills, and team-oriented mindset.
  • Permanent employment
  • Working hours: Mon-Fri (9.00am-6.00pm)
  • Alternate on Sat (9.00am-6.00pm)



Qualified and interested candidates may apply online or email your updated resume to siti(at)talentrecruit.com.my

Only shortlisted candidates will be notified.

Malayan Flour Mills Berhad

About Malayan Flour Mills Berhad

Established in 1961, Malayan Flour Mills Berhad (MFM) is the pioneer in the flour milling industry in Malaysia. MFM has grown to become the leading flour miller in Malaysia with regional presence in Vietnam and Indonesia. Over the years, we have expanded into poultry integration, aquaculture, and raw material trading. In FY21, the group revenue was RM2.43 billion.

MFM is one of the major poultry integrators in poultry feeds, breeding, farming with a state-of-the-art processing facility across the poultry value chain. Designed to meet the domestic and international markets, the advanced facility will process up to 300,000 birds per day.

With our asset of 3,000 people, we have transformed and grown in Malaysia and regionally. Synergising with our workforce, we embrace Artificial Intelligence, Big Data, Internet of Things (IoT) in our day-to-day business. Through our partnership with Tyson Food, Inc. and Toyota Tsusho Group, we aspire to be a leading global halal food enterprise while achieving sustainable development goals.

Building the workforce of the future…Today. We invite you to be part of our team!

Visit https://www.mfm.com.my/careers/ or apply via the Jobs tab in Linkedin.

Industry
Food & Beverage
Company Size
201-500 employees
Headquarters
Kuala Lumpur, MY
Year Founded
1961
Website
com.my
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