PCCW

Customer Service Executive

PCCW  •  Onsite  •  2 months ago
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Job Description

職責

  • 有效處理及跟進強積金/積金易 相關查詢與投訴
  • 協助客戶使用自助服務機或流動裝置,開立及管理積金易平台帳戶

  • 熟悉使用手機應用程式及電腦系統查閱資料

  • 按公司指引及監管要求提供合規、優質的客戶服務

  • 維持及協調服務中心人流,確保運作順暢

工作地點:尖沙咀/灣仔

工作時間:一星期返1 - 2 天 (星期一至五 09:00 - 18:00 / 星期六 09:00 - 13:00)

PCCW

About PCCW

PCCW Limited is a global company headquartered in Hong Kong which holds interests in telecommunications, media, IT solutions, property development and investment, and other businesses.

The Company holds a majority stake in the HKT Trust and HKT Limited*, Hong Kong’s premier telecommunications service provider and leading operator of fixed-line, broadband, mobile communication and media entertainment services. HKT delivers end-to-end integrated solutions employing emerging technologies to assist enterprises in transforming their businesses. HKT has also built a digital ecosystem integrating its loyalty programme, e-commerce, travel, insurance, fintech and healthtech services to deepen its relationship with customers.

PCCW owns a fully integrated multimedia and entertainment group in Hong Kong engaged in the provision of OTT video service locally and in other places in the region. Through HK Television Entertainment Company Limited, PCCW also operates a domestic free TV service in Hong Kong.

In addition, PCCW holds a stake in Pacific Century Premium Developments Limited and other overseas investments.

PCCW is part of Pacific Century Group, named by Forbes as one of the World's Best Employers 2023.

*HKT Limited is a company incorporated in the Cayman Islands with limited liability.

Listing and trading

PCCW shares are listed on The Stock Exchange of Hong Kong Limited (SEHK: 0008) and traded in the form of American Depositary Receipts on the OTC Markets Group Inc. in the US (Ticker: PCCWY).

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Hong Kong, HK
Year Founded
Unknown
Website
pccw.com
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