We are recruiting on behalf of our client, a well-established business located in Cookstown Industrial Estate, for a professional and customer-focused Customer Service Representative This is an excellent opportunity for someone who enjoys working in a fast-paced environment, managing client queries, and delivering exceptional service.
Job Title: Customer Service Representative
Location: Cookstown Industrial Estate, Tallaght
Employment Type: Full-Time, Permanent
Salary: Negotiable (DOE)
Hours: Monday – Friday
Key Responsibilities
Handle inbound calls, emails, and queries from customers in a professional manner.
Provide accurate information regarding products, services, and orders.
Log, track, and resolve customer issues efficiently.
Liaise with internal departments to ensure smooth order processing and problem resolution.
Maintain customer records and update databases as required.
Support the wider team with administrative and service-related tasks.
Requirements
Previous experience in a customer service, call centre, or office-based support role.
Excellent communication skills, both verbal and written.
Strong IT skills (Microsoft Office and CRM systems desirable).
Ability to multitask and manage time effectively.
Positive, professional, and client-focused approach.
What’s on Offer
Full-time permanent role with a growing company.
Competitive and negotiable salary.
Monday to Friday working hours – no late nights or weekends.
Supportive and friendly working environment.
Career development opportunities.
Real People Recruitment is a brand new recruitment company concentrating on quality over quantity and simplicity over complication.
We want to work around people's busy schedules, allowing people to change jobs or progress their career their way, and businesses to hire the way they want. Our flexible approach allows us to engage both people and companies and work with them how and when it suits them.
We're into continuous improvement - helping graduates and first timers get onto the ladder, professionals grow their repertoire, and veterans find roles really suited to their career needs.
We also work around companies hiring deadlines, on their terms, to find out what the easiest way that each company can find the best possible person suited to their business needs.
We're an engaged, committed agency helping great talent to do great things
We place the best people with the most forward-thinking companies
