ADM

Customer Service Executive

ADM  •  Thuận An, VN (Onsite)  •  3 months ago
Expired
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Job Responsibilities:

  • Receiving and processing purchase orders.
  • Issuing sales transaction invoices.
  • Verifying orders, including customers' personal information and payment details.
  • Contacting customers by phone or email to answer queries and obtain missing information.
  • Maintaining and updating sales and customer records.
  • Check closely delivery date and plan to book truck with transport company
  • Compiling monthly sales reports.
  • Expediting orders through internal liaison.
  • Directing feedback from customers to relevant departments.
  • Identifying new products to add to those on offer.
  • Supporting the sales department with other administrative tasks, if requested.
  • Receive transportation information and then do in system to get delivery note and post order / E-invoice to give warehouse stockkeeper and driver.
  • Follow up and handle occurring issues in delivery period such as broken truck, exchange truck, delay
  • Receive goods return request from customer or sales team, compile documents according to Goods
  • Other tasks as requested

Qualifications, Skills and Experience Desired:

  • College/University degree in Economics, Supply Chain, Logistics, or related fields.
  • 2-5 years of relevant experience (manufacturing/warehouse experience is a plus).
  • Basic supply chain/logistics knowledge.
  • Software skills not mandatory (training provided).
  • Intermediate English.
  • Hardworking, able to work under pressure, and open to overtime when required.

City

Thuan An

State

Binh Duong

Location Country

Vietnam

ADM

About ADM

ADM unlocks the power of nature to enrich the quality of life. We’re an essential global agricultural supply chain manager and processor, providing food security by connecting local needs with global capabilities. We’re a premier human and animal nutrition provider, offering one of the industry’s broadest portfolios of ingredients and solutions from nature. We’re a trailblazer in health and well-being, with an industry-leading range of products for consumers looking for new ways to live healthier lives. We’re a cutting-edge innovator, guiding the way to a future of new bio-based consumer and industrial solutions. And we're leading in business-driven sustainability efforts that support a strong agricultural sector, resilient supply chains, and a vast and growing bioeconomy. Around the globe, our expertise and innovation are meeting critical needs from harvest to home. Learn more at www.adm.com.

Industry
Food & Beverage
Company Size
10,000+ employees
Headquarters
Chicago, IL
Year Founded
1902
Website
adm.com
Social Media