Malayan Flour Mills Berhad

Customer Service Executive

Malayan Flour Mills Berhad  •  Kajang, MY (Onsite)  •  5 months ago
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Job Description

Company Background:

We are representing a company who specliases in the sourcing, distribution, and manufacturing of frozen and refrigerated food products. As they are expanding, they are looking for a Customer Service Executive to join the team in Kajang.

Job Responsibility:

  • Answer and manage incoming customer calls in a professional and friendly manner
  • Understand customer needs and provide appropriate product information
  • Prepare and send accurate quotations and invoices based on customer requirements
  • Maintain records of customer interactions and transactions
  • Coordinate with internal teams (e.g., sales, logistics, accounts) to ensure customer satisfaction
  • Follow up with customers for approvals, payments, and feedback
  • Resolve customer queries and escalate issues when necessary
  • Ensure timely and accurate documentation of all activities

Job Requirements:

  • Minimum SPM and above.
  • At least 1 year working experience as general admin/ sales support that manage invoices and documentations.
  • Knowledge in AUTOCOUNT system & Microsoft Excel will be added advantage.
  • Willing to work Alternate Saturday half day.

Working Hour:

  • Monday - Friday 8:00am 5:30pm
  • Alternate Saturday 8:00am - 2:00pm/ 1:00pm
Malayan Flour Mills Berhad

About Malayan Flour Mills Berhad

Established in 1961, Malayan Flour Mills Berhad (MFM) is the pioneer in the flour milling industry in Malaysia. MFM has grown to become the leading flour miller in Malaysia with regional presence in Vietnam and Indonesia. Over the years, we have expanded into poultry integration, aquaculture, and raw material trading. In FY21, the group revenue was RM2.43 billion.

MFM is one of the major poultry integrators in poultry feeds, breeding, farming with a state-of-the-art processing facility across the poultry value chain. Designed to meet the domestic and international markets, the advanced facility will process up to 300,000 birds per day.

With our asset of 3,000 people, we have transformed and grown in Malaysia and regionally. Synergising with our workforce, we embrace Artificial Intelligence, Big Data, Internet of Things (IoT) in our day-to-day business. Through our partnership with Tyson Food, Inc. and Toyota Tsusho Group, we aspire to be a leading global halal food enterprise while achieving sustainable development goals.

Building the workforce of the future…Today. We invite you to be part of our team!

Visit https://www.mfm.com.my/careers/ or apply via the Jobs tab in Linkedin.

Industry
Food & Beverage
Company Size
201-500 employees
Headquarters
Kuala Lumpur, MY
Year Founded
1961
Website
com.my
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