IDT Corporation

Customer Service Entry Level

IDT Corporation  •  Guatemala City, GT (Onsite)  •  9 days ago
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Job Description

About the Job

As a Customer Care Representative at Boss Revolution, you will be responsible for providing an excellent customer experience by assisting customers with their questions, concerns, and requests. You will communicate with customers through different channels, help resolve issues efficiently, and ensure that every interaction is handled with professionalism and empathy.

This role is ideal for someone who enjoys helping others, solving problems, and working in a fast-paced, customer-focused environment. You will also work closely with internal teams to ensure customer issues are properly addressed and resolved.

Requirements

  • High School Diploma
  • 85% of English Proficiency
  • Microsoft Software proficiency
  • Customer Service Experience its a plus.
  • Excellent communication skills (written and spoken)
  • Job stability (at previous jobs)
  • Problem – solving skills and the ability to think under pressure.
  • Patient, helpful, empathetic, good listener & professional
  • Attention to details
  • Goals and people oriented

We Offer

  • Bonuses
  • A great and positive workplace
  • Parking Subsidy
  • Life and Medical Insurance
  • Benefits and Discounts
  • Growth opportunities
  • Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)
IDT Corporation

About IDT Corporation

We know that you’ll have looked at quite a few company pages but IDT is different. We want people who want to make a big difference to our company with big ambitions. We’re a truly global team, with 1300 people working across all continents, apart from (at the moment!) Antarctica. But we are proud that despite our size, we encourage and support any in-house entrepreneurs to develop their ideas into business action. Our exciting growth plans make it a great time to join us.

Our people are the reason for IDT’s passion for success. The IDT family is made up of people of all backgrounds, expertise, and interests, all with a relentless team spirit. We need people who share both our commitment to success and excitement about our journey. You won’t ever be bored or have to wonder how to fill your time. You’ll find the work challenging but you’ll get the support of a great team to help you beat those challenges. You will also be expected to support others as well as work hard, work well and work with a smile.

If you want a join a company that will help you become your brilliant best and achieve amazing results, then you want to join IDT.

Industry
Telecommunications
Company Size
1,001-5,000 employees
Headquarters
Newark, NJ
Year Founded
Unknown
Website
idt.net
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