Cadence

Customer Service Engineer II

Cadence  •  Republic of India (Onsite)  •  2 months ago
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Job Description

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

Responsibilities:

  • Provide product technical advice via phone, email, and web communications and drive customer success by developing deep knowledge of software functions and partnering with Cadence global product development and engineering teams
  • Document and report product issues, product limitations and customer enhancement requests
  • Drive product evolution and quality by providing feedback and collaborating with other departments and stakeholders
  • Create and deliver training classes, technical seminars, and technical marketing material
  • Provide technical leadership in specialist area and promote industry best practices for Cadence products
  • Support product sales teams by determining customer needs, developing solutions, demonstrating the value of Cadence Design Systems, and representing Cadence at technical events
  • Research latest industry trends, continuously improve technical skills, and share knowledge within the organization
  • Work effectively in a collaborative, multidisciplinary, global organization

Qualifications:

  • Minimum of a master’s degree in mechanical or aerospace engineering.
  • 5+ years of recent professional experience in engineering using a commercial FEA software – Nastran, Optistruct, Abaqus, Ansys, Hypermesh, ANSA
  • Proficiency with Cadence software products desired – MSC Nastran, Marc, Dytran, Patran, MSC Apex
  • Experience in linear, dynamics and nonlinear structural analysis
  • Experience with fatigue analysis
  • Experience with multiphysics (thermal, CFD, fluid-structure interaction, acoustic) analysis is a plus
  • Good general knowledge of FE modeling workflows and CAE processes
  • Experience with solving large models using HPC methods in the Linux environment
  • Good knowledge of Windows and/or Linux systems with python programming skills
  • Excellent presentation, written and verbal communication and interpersonal skills
  • Availability to travel and conduct online training as required
  • High motivation and ability to complete tasks independently

We’re doing work that matters. Help us solve what others can’t.

Cadence

About Cadence

Cadence is a market leader in AI and digital twins, pioneering the application of computational software to accelerate innovation in the engineering design of silicon to systems. Our design solutions, based on Cadence’s Intelligent System Design™ strategy, are essential for the world’s leading semiconductor and systems companies to build their next-generation products from chips to full electromechanical systems that serve a wide range of markets, including hyperscale computing, mobile communications, automotive, aerospace, industrial, life sciences and robotics. In 2024, Cadence was recognized by the Wall Street Journal as one of the world’s top 100 best-managed companies. Cadence solutions offer limitless opportunities—learn more at www.cadence.com.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
San Jose, California
Year Founded
Unknown
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