Volkswagen Group

Customer service employee in leasing (f/m/d)

Volkswagen Group  •  Onsite  •  8 days ago
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Job Description

Are you ready for the next step in your career and like the idea of joining a fast-paced, dynamic and international company? Be part of our team and shape with your experience and ideas the future for sustainable success of the company.

Possible Tasks within this Role

Client Management: Scheduling and reception of clients; intake, processing, and case management related to loss events (partial losses, total losses, theft, misappropriation) concerning financed assets.

Claims Authorization: Issuing approvals for payouts related to loss events.

Insurance Review: Submitting objections to insurance calculations and related matters.

Claims Processing: Systematic handling of loss events, preparation of supporting documentation, and archiving.

Stakeholder Coordination: Cooperation with dealer service centers, insurance companies, and clients.

Qualification requirements

Education: Minimum VI level of professional education with an economics background.

Experience: At least 2 years of work experience in insurance and claims-related roles.

Language Skills Active knowledge of the English language (written and spoken).

IT Skills: Proficient use of MS Office applications.

Skills

  • Communication Skills
  • Emotional Intelligence
  • Teamwork
  • Work Ethic

What we offer:

Multinational environment and culture
Attractive salary and bonus system
Meal- and transportation allowance defined by the law
Minimum 20 days of annual leave
Possibility for additional trainings and development
24/7 accident insurance
Private employee health package
Socializing with colleagues through various team building activities

Apply now!

Volkswagen Group

About Volkswagen Group

The Volkswagen Group with its headquarters in Wolfsburg is one of the world’s leading automobile manufacturers and the largest carmaker in Europe. The Group is made up of ten brands from seven European countries: Volkswagen, Volkswagen Nutzfahrzeuge, ŠKODA, SEAT, CUPRA, Audi, Lamborghini, Bentley, Porsche and Ducati.

Our group sells vehicles in 153 countries and operates 114 production plants worldwide. Each working day, around 675,000 employees worldwide produce cars, are involved in vehicle-related services or work in the other fields of business.

Our goal is to make mobility sustainable for us and for future generations. Our promise: With electric drive, digital networking and autonomous driving, we make the automobile clean, quiet, intelligent and safe. At the same time, our core product becomes even more emotional and offers a completely new driving experience. It is also becoming part of the solution when it comes to climate and environmental protection. In this way, the car can continue to be a cornerstone of contemporary, individual and affordable mobility in the future. #Shapingmobility

Imprint & Legal: http://vw.de/legal-notice

DAT: http://vw.de/dat

Industry
Automotive & Mobility
Company Size
10,000+ employees
Headquarters
Wolfsburg, DE
Year Founded
Unknown
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