Education Mandatory: H Sc. & Graduate in any discipline Desirable: Travel / Hospitality Industry Experience Min 1 year prior work experience in a Domestic or International process Inbound Should have prior experience of taking calls Excellent call management skills Handle irate customers Outbound Should ensure that the daily targets assigned are completed on time Excellent real writing/verbal skills Ensure adherence to daily activities assigned Sales Should have prior experience of working in a Sales process Should be keen on meeting daily targets Should be self-motivated Language Arabic Soft Skills: Excellent communication skills to handle interactions Be Fluent in speech Create a WOW exp. for the customer (c-Sat) Good typing speed Meet deliver expectations as per defined KRA’s
At Hexaware, we're not just a global technology and business process services company; we're a community of 31,600+ Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 58 offices across 28 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed.
As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner.
Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.
