ZIM Integrated Shipping Services

Customer Service Documentation Trainee

ZIM Integrated Shipping Services  •  Mexico City, MX (Onsite)  •  3 months ago
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Job Description

About ZIM

In the fast-changing shipping world, ZIM Integrated Shipping Services has set itself apart as an independent carrier with a fresh, unique approach.

ZIM’s strategy as a global niche carrier offers distinctive advantages to customers worldwide. We have created a smart, efficient network that ensures stable, reliable services; and we have made it our mission to focus on the needs of our customers, which stand at the heart of all our decisions.

We make the most of our flexibility and creativity to provide premium services and solutions adapted to our customers’ evolving needs. Our professionalism is built on decades of experience and skill, and a history as trailblazers in the container shipping business.

At ZIM, we’re all about our people, and our people are all about the Z-Factor.

The Z-Factor is that special ingredient found inside all ZIMmers, no matter their role or title. It’s what gives our assets extra pizazz and makes our customers choose us again and again. It can’t always be described in words - but you can feel it’s there, always at your service.

It’s the spirit of innovation, it’s the can-do approach, it’s agility in thought and action, it’s the personal touch with both employees and customers.

Get ready to experience the Z-Factor for yourself.

Estudiante - Customer Service - Documentation Trainee

Activities:

1. Exportación

  • Revisión y preparación de Shipping Instructions y VGM para embarques de exportación.
  • Generación de Bill of Lading (BL) con base en los documentos y datos del embarque.

2. Importación

  • Aplicación de Carta Garantía y Encomienda para liberación de embarques.

3. Facturación y Notificaciones

  • Envío de notificaciones de arribo a clientes.
  • Emisión de cargos locales relacionados con embarques (manejo, almacenaje, etc.).
  • Facturación de embarques de importación utilizando la plataforma IQShip.
  • Facturación de embarques de exportación.
  • Comunicación con áreas internas para validar datos de facturación.
  • Revisión de listas de carga de terminal vs manifiesto de exportación.
  • Reporte de discrepancias de sellos a clientes externos.
  • Notificación a clientes del zarpe de buque.

Requirements

Requerimientos del perfil:

  • Estudiante activo de las carreras de: Negocios Internacionales, Comercio Internacional, Relaciones Comerciales o afines.
  • Indispensable Inglés nivel intermedio.
  • Manejo de Microsoft office, especialmente excel.
  • Organización y gestión efectiva del tiempo.
  • Atención a los detalles.
  • Disponibilidad inmediata.

Horario Matutino

Zona de trabajo Polanco

ZIM Integrated Shipping Services

About ZIM Integrated Shipping Services

Launched in Israel in 1945, ZIM (NYSE:ZIM) became a pioneer in container shipping in the early 1970’s, and has established itself as a leading global, asset-light container liner shipping company. We provide customers with innovative seaborne transportation and logistics services, covering the world’s major trade routes and focusing on select markets where we have competitive advantages and are able to maximize our market position.

ZIM’s unique strategy as a digital-oriented, asset-light, global niche carrier offers distinctive advantages, allowing the company to provide innovative and premium customer-centric services while maximizing profitability.

Through this focused strategy, enhanced digital tools, and a reputation as a top industry performer with high schedule reliability and service quality, ZIM is positioned to continue to expand its leadership and achieve best-in-class margins.

Industry
Transportation & Logistics
Company Size
1,001-5,000 employees
Headquarters
Haifa, IL
Year Founded
1945
Website
zim.com
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