Job Description

Customer Service Representative

Schedule: Monday–Friday, 1:00 PM–7:00 PM, and every other Saturday, 9:00 AM–3:00 PM

Benefits

• Weekly pay
• Bonus opportunities
• Paid time off (PTO)
• Paid holidays
• Health insurance options available

Position Overview

We are looking for a friendly, dependable, and organized Customer Service Representative who enjoys helping people and takes pride in providing an excellent customer experience.

Responsibilities

• Greet every customer warmly and provide friendly, attentive service.
• Receive customer garments and accurately enter and prepare orders for the processing facility.
• Check completed orders when they return from processing and load them onto the conveyor.
• Handle customer garments carefully and pay close attention to detail.
• Communicate positively and professionally with customers and team members.
• Treat everyone with kindness and respect.
• Proactively address customer concerns and follow through until each issue is resolved.
• Perform basic daily computer tasks.
• Maintain a clean, organized, and welcoming store environment.

Ideal Candidate

• Friendly and customer-focused
• Organized and detail-oriented
• Positive and professional
• Reliable and dependable
• Honest and trustworthy
• Self-motivated
• Proactive and committed to following through

Requirements

Personal Requirements

• Kind, caring, and respectful
• Comfortable using a computer for basic daily tasks
• Able to clearly communicate customer requests to the processing facility
• Self-motivated, organized, and attentive to detail
• Able to stand, bend, and lift as required
• A dependable team player who is excited to contribute to an award-winning team
• Disclaimer Statement: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, duties, skills, or working conditions associated with a particular job. It is intended to be only a general description of the principal requirements common to positions of this type.