Customer Service Coordinator - Viadux (Tullamarine)
About Viadux and The Reece Group
We keep things flowing.
The Viadux brand was established and defined in 2015, and since October 2017 are part of the Reece Group.
The team at Viadux work every day to be the most progressive and responsive supplier of water network solutions and our customers love us. Viadux offers solutions for civil, industrial, infrastructure and irrigation system applications.
About the role
In our Customer Service Coordinator role you will have the opportunity work directly with and learn from a team with substantial experience Water and Sewer industry.
At Viadux we work with our customers to help grow their business and deliver exciting projects. It’s all about creating mutual growth by working together to build healthy communities, striving for long time security and sustainability.
Attention to detail is a must for this exciting opportunity. You will need to have the drive to foster strong relationships with our customers, suppliers and the wider network.
Your day-to-day
Process stock availabilities, price quotations, give order status advice and technical information of general sales order enquiries.
Coordinate externally sourced stock purchasing and accurately input purchase details into computer system in a timely manner.
Coordinate both small and large infrastructure projects across NSW and the ACT.
Develop and follow up customers, quotes and tender submissions via Salesforce.
Excellent commination skills are paramount to success in all facets of this role.
Ensure compliance with company’s policies and procedures, the Act and other regulatory requirement.
Our perks and benefits:
Paid annual leave and sick leave
Continuous learning and development programs to support your career goals
Performance based bonuses
Generous discounts on all company products
Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
Paid parental leave
Reece Group
Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.
We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.
Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles. This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage
Ever since our founder, Harold Joseph Reece, began selling plumbing products from the back of his truck in Australia in 1920, we’ve been committed to helping tradesmen and tradeswomen get the job done right.
Over 100 years later, we’re continuing to build the future with team members committed to improving the lives of our customers and our people by striving for greatness every day.
Our family of brands, formerly MORSCO Inc., in the USA serve the Plumbing, HVAC, Waterworks and Bath + Kitchen industries. Our 12 brands include DeVore & Johnson, Express Pipe & Supply, Farnsworth Wholesale Company, L&B Pipe & Supply, Morrison Supply, Murray Supply, Wholesale Specialties, MORSCO HVAC Supply, Fortiline, Todd Pipe, Schumacher & Seiler and Expressions Home Gallery.
We have a strong caring culture that supports each other, along with the communities where we live and work.
We are part of an industry that plays an important role in the health of society. The future here is bright. And with us, you’re empowered to make a difference. Within a strong team environment, our people are encouraged to grow. What you can accomplish here is limitless. Which is why for many or us, this is our “forever company.”
Help us build the future together at careers.reece.com.
