Hill Physicians Medical Group

Customer Service Coordinator I (Multiple Positions) - 26-114

Hill Physicians Medical Group  •  $25/hr  •  San Ramon, CA (Onsite)  •  4 hours ago
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Job Description

We’re delighted you’re considering joining us!

At Hill Physicians Medical Group, we’re shaping the healthcare of the future: actively managed care that prevents disease, supports those with chronic conditions and anticipates the needs of our members.

Join Our Team!

Hill Physicians has much to offer prospective employees. We’re regularly recognized as one of the “Best Places to Work in the Bay Area” and have been recognized as one of the “Healthiest Places to Work in the Bay Area.” When you join our team, you’re making a great choice for your professional career and your personal satisfaction.

DE&I Statement:

At PriMed, your uniqueness is valued, celebrated, encouraged, supported, and embraced. Whatever your relationship with Hill Physicians, we welcome ALL that you are.

We value and respect your race, ethnicity, gender identity, sexual orientation, age, religion, disabilities, experiences, perspectives, and other attributes. Our celebration of diversity and foundation of inclusion allows us to leverage our differences and capitalize on our similarities to better serve our communities. We do it because it's right!

Job Description:

Assist customers by responding to inquiries and identifying/resolving issues regarding eligibility, benefits, claims, and authorizations; this includes triaging/routing appropriately and using multiple systems to locate information and document interactions.

Required Experience

  • Minimum 1 year of Customer Service call center experience required
  • Experience working in a healthcare setting
  • Working knowledge of Microsoft Office i.e. Excel, Outlook, Word
  • Experience with handling medical claims and eligibility inquiries
  • Knowledge of various insurance types e.g. PPO, HMO, etc.
  • Strong written and verbal communication skills

Required Education

  • High School diploma/GED required

Additional Information

Multiple Positions Available

Our work environment is a friendly, collaborative one where talented, creative, results-oriented people find professional satisfaction and personal growth. We offer competitive salaries, bonuses, health and welfare benefits, paid holidays, time off for sick leave and vacation, and a 401k plan that is among the best in the area!

Salary: $25.22/hour

Hill Physicians is an Equal Opportunity Employer

Hill Physicians Medical Group

About Hill Physicians Medical Group

Hill Physicians Medical Group is the largest independent physician association in Northern California and is a nationally known leader in innovative healthcare. Since 1984, we have been providing the communities we serve access to quality healthcare. The over 5,000 physicians who comprise Hill Physicians Medical Group provide care to our Commercial HMO, Medicare Advantage, Medi-Cal and PPO attributed members.

PriMed Management Consulting Services is the management services organization for Hill Physicians Medical Group. The employees of PriMed provide technology, financial, clinical support and business services to the physicians comprising Hill Physicians Medical Group.

Industry
Healthcare & Social Services
Company Size
501-1,000 employees
Headquarters
San Ramon, California
Year Founded
1984
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