The Royal Children's Hospital

Customer Service Coordinator

The Royal Children's Hospital  •  $33/hr  •  Palmyra, AU (Onsite)  •  3 hours ago
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Job Description

  • Make a difference as a member of a passionate, collaborative team
  • Part-Time (Fixed Term until December) (Weekdays 8.00am - 2.30pm) hourly rate $32.67
  • Attractive salary packaging options (up to $15,900 per year tax free) and an additional $2,650 for Meals and Entertainment;

We are currently seeking applications for an experienced co-ordinator to join our team in Palmyra. The Administration Support position is the first point of contact for internal and external customer queries. This role will support our Meal on Wheels team to provide excellent customer service to customers both in person and over the phone.

Essential Criteria:

  • A passion for excellence in customer service;
  • Ability to deal with a high volume of phone calls in a professional manner;
  • Excellent organisational skills and an ability to multi-task and meet deadlines;
  • Good communication skills both written and verbal when assisting people who are elderly/frail/with disability;
  • Strong computer proficiency;
  • Experience in using invoicing and client databases;
  • Assisting in other areas as needed, including supporting the kitchen team and delivering meals to our customers if required.

Prerequisites:

  • Current Drivers Licence with no restrictions
  • Current First Aid Certificate with 12 months or less currency (or willing to apply)
  • NDIS Worker Screening Check (or willingness to apply for one prior to commencing employment)

Application Instructions;

Please submit your application online and include a resume uploaded as one document.

Chorus is an equal opportunity employer. People from culturally and linguistically diverse backgrounds, of Aboriginal and Torres Strait Islander descent and people with disabilities are encouraged to apply.

Applicants must have the right to live and work in Australia.

The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
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