Job Purpose:
The purpose of this role is to provide efficient customer service and operational support across the Order-to-Cash process, ensuring accurate order processing, effective customer communication, timely issue resolution, and high levels of customer satisfaction while supporting overall business operations and service delivery targets.
Key Responsibilities:
Customer Service
Requirements
Knowledge, Skills & Qualifications:
Established in 2011, Vivo Energy is the company that distributes and markets Shell and Engen branded fuels and lubricants to retail and commercial customers in Africa.
We operate in 28 markets across North, West, East and Southern Africa and in the Ocean Islands where we have a network of over 3,900 service stations. We also export lubricants to a number of other African countries.
Focused on fuelling Africa’s future we make our customers’ lives easier and their experience with us more convenient, enjoyable and rewarding.
We offer high-quality products and services to our customers, setting new standards for safety, innovation and service, wherever we operate.
Our vision is to be Africa's leading and most respected energy business.
