Job Description

The next step in your career starts here...

• Fixed term full time until December 2026
• Monday to Friday - so you can enjoy your weekends!
• Great entry level opportunity with competitive base salary

As the first point of contact at our Welshpool branch, you’ll play a key role in delivering an outstanding customer experience and helping customers find the right equipment solutions.

You’ll join a collaborative team of 12, including drivers, mechanics, and customer service coordinators, all working toward a common goal. This is a varied, hands-on role where no two days are the same.

What you’ll do

• Assist customers in person, over the phone, and via email
• Prepare hire schedules, quotes, and invoices
• Coordinate equipment deliveries, transfers, pick-ups, repairs, and breakdowns
• Occasionally support the yard team with loading equipment
• Collaborate with a high-performing team in a fast-paced environment

What you’ll bring

• Experience in a customer-facing role
• A passion for delivering exceptional customer service
• Basic computer skills (MS Word, Excel, Outlook)
• Ability to learn and understand technical information
• Ability to adapt to changing priorities proactively and professionally

An interest in construction, mining, or engineering is a bonus—we’ll provide all the training you need to succeed in equipment hire.

What’s in it for you

• Career development and progression pathways
• Flexible working options—let’s find what works for you
• Access to employee discounts, benefits, and wellbeing programs
• Purchased additional leave options
• Novated leasing and salary sacrifice opportunities
• 12 weeks’ paid parental leave (in addition to government entitlements)
• Volunteering opportunities through the Coates Foundation

Looking for more reasons to join Coates?

At Coates, we believe people, organisations, and communities thrive when everyone feels valued and included. We’re proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation.

Through the Coates Foundation, we support local and national charities and invest in more sustainable equipment solutions to help create a greener future.

Ready to take the next step?

Apply now at careers.coates.com

Diversity and inclusion are at the heart of our culture. We welcome candidates from all backgrounds, experiences, and perspectives.

Coates. Equipped for you.