Fitzgerald Auto Mall

CUSTOMER SERVICE COORDINATOR

Fitzgerald Auto Mall  •  $34k/yr  •  Frederick, MD (Onsite)  •  2 months ago
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Job Description

NextCar is currently hiring full-time Customer Service Coordinators (CSC)!

Ideal candidates should have a strong customer service background and a strong dynamic personality. We are looking for people who are self-starters, enthusiastic, and most importantly people who love the car rental business and the opportunities that come with it. Applicants must have experience in Sales, Goal Setting, Customer Service, Problem Resolution, and Forecasting. If you enjoy working with people, have the drive and experience, this career is for you! We offer a generous hourly pay, monthly bonus and benefits package.

BENEFITS:

  • Competitive Compensation / Direct Deposit / 401 (K)
  • EMPLOYEE-OWNED! FREE SHARES YOU CAN'T FIND ANYWHERE ELSE IN THE INDUSTRY!
  • Medical / Dental / Disability / Life Insurance
  • Flexible Spending Accounts
  • Medical Spending and Dependent Care Reimbursement Accounts
  • Flexible Schedule
  • Paid Holidays / Paid Time Off / Bereavement Leave
  • Formal On-the-Job Training Program
  • Credit Union Membership

RESPONSIBILITIES:

  • Clean exterior and interior of vehicle according to service delivery standards.
  • Complete rental transactions and agreements for customers following established guidelines and procedures.
  • Sell company programs and services to customers in an effort to maximize sales opportunities and meet sales goals set by management.
  • Review completed contracts with customers to verify accuracy of information.
  • Perform other duties and projects as assigned.

REQUIREMENTS:

  • The ability to perform basic arithmetic calculations manually or by utilizing a calculator.
  • Ability to work effectively in a team environment.
  • Possession of a valid driver's license and maintenance of an acceptable driving record is required.
  • A high school diploma or equivalent is required.
  • Prior sales experience is required.

Equal Opportunity Employer. Apply now to submit your resume. Applicants must be 18 years or older and be authorized to work in the US. Applicants must have a valid driver’s license.

Fitzgerald Auto Mall

About Fitzgerald Auto Mall

Fitzgerald Auto Malls are family owned/operated car dealerships representing 20 Automotive Brands across 13 Auto Mall locations in MD, PA, and FL --- Visit: www.FitzMall.com

Apply Today: http://www.jobs.net/jobs/fitzmall/en-us/

We created the FitzWay philosophy by listening to our customer’s comments over the years, both good and bad. We have taken those messages and requests and incorporated them into every aspect of our business and call it the “FitzWay”, our unique way of doing business…from our handling of customer phone calls to showroom visits to servicing vehicles to handling a customer’s questions and requests. There are many other ways we’ve implemented the FitzWay philosophy in the conduct of our day-to-day business. We offer a variety of unique consumer oriented programs designed to make car-buying easier and more understandable.

♦ We have developed programs to help protect our environment including recycling and innovative energy-saving practices.

♦ Green Power Partner in the Environmental Protection Agency’s Leadership Club

♦ Child Safety Seat Inspection Program with support of the National Safe Kids Foundation and the Montgomery County Safe Kids Coalition.

♦ Doing business the FitzWay means constantly creating ways to become better at what we do. Fitzgerald Auto Mall gained ISO Certification, the highest recognition available for quality with a focus on the customer.

♦ Awards we have earned:

- ISO Certification

- The National Capital Business Ethics Awards

https://www.youtube.com/user/FitzAutoMalls

Industry
Automotive & Mobility
Company Size
501-1,000 employees
Headquarters
Rockville, Maryland
Year Founded
1966
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