Grab this rare & special opportunity to shape RACV’s Member Engagement Team's direction, advancing your career in a respected organization known for its impactful community work. This role offers both professional growth and a chance to create a meaningful impact.
We're seeking skilled individuals to join our Mildura contact centre team as committed Customer Service Consultants. In this role, which involves taking inbound calls, you'll focus on delivering personalized and valuable experiences to members and customers, consistently upholding our brand promise in every interaction.
Hit the ground running with this inbound contact centre position. With our fully paid and structured training program you will be upskilled in systems, customer service and sales, and product knowledge. Then join a team who backs each other, in the kind of workplace people enjoy coming to.
You will play a critical role helping people who value and appreciate your care, and our products and services. With lots of variety, every day this role will bring new experiences.
Our values are designed to shape and reinforce our desired ways of working. Therefore, we are looking for talented individuals who are driven by providing exceptional experiences.
The successful candidate should possess:
We offer a hybrid working model in which you can work from the comfort of home and our RACV Mildura office following the completion of our training program.
We provide an excellent salary paired with appealing perks like leadership and career growth prospects, complimentary roadside assistance, insurance savings, and more. RACV values both you and our community. Through our Workplace Giving program, you can choose how to contribute to causes you're passionate about, whether it's through volunteering, donations, or fundraising – all in ways that suit your preferences.
Become part of an iconic, purpose-driven organisation that gives you the chance to challenge yourself, with rewarding work and opportunities that create an impact beyond your role.
Join RACV if you want to help improve lives in the areas of home, energy, motoring & mobility, and leisure. Your personality will be welcomed, and you’ll work with people who care, in a role where you can make a difference and have room to grow.
Whether you’re providing roadside assistance to those in need, installing smart solar solutions, creating memorable experiences at our clubs and resorts, or designing products and services in one of our two corporate offices — we have people and policies to support you, and benefits you’ll use.
The journey so far
Since 1903, RACV has been one of Australia’s most trusted brands and is the largest member organisation in Victoria. We’re famous for not letting people down and we’re not about to stop.
Our values — innovation, accountability, care, and team — guide us to ensure we’re there for our customers, members, and our wider community.
As Victoria’s largest member organisation, we advocate on issues on behalf of our over 2.2 million members. We partner with organisations that are improving lives. Together we are making communities stronger.
We’re proud to offer the kind of opportunities only a diverse business can provide. If you’re interested, we’re looking for the best and brightest minds to join the next chapter.
