Job Description

The Customer Service Building Support personnel will consist of experienced, trained and uniformed concierge personnel providing highly visible, reliable and professional concierge service in an outdoor setting of a covered loading dock.

PAY TRANSPARENCY/COMPENSATION

Rate of Pay: $24.00/hr

RESPONSIBILITIES

• Welcome and greet tenants, guests, visitors, vendors, contractors and all other parties entering the building
• Recognize and greet Client’s senior management when they visit the building
• Register all guests, visitors, vendors and contractors at the front desk using the building’s sign-in procedures and visitor management technology platforms
• Develop, maintain, and manage a vetted vendor list for the building, ensuring it is accurate and up-to-date, and manage vendor access to the building while onsite
• Enter work orders as authorized by Client’s authorized representatives
• Provide additional related services as requested by Client
• Monitor building systems and alarms via real-time monitoring and, upon observing or becoming aware of an alarm or any other suspicious or criminal activity, make immediate notifications to Client’s representatives,
• Maintain a vigilant observe-and-report posture at all times while providing the Services, acting in accordance with building security procedures, including notifications, post orders, SOPs, and reporting requirements
• Promptly report to Client’s representatives any building deficiencies and any health and safety or other hazards observed and/or reported during a shift (e.g., lights out, broken sprinklers or windows, leaks and vandalism)
• Provide immediate notification and management of workplace violence, bomb threats, and trespassing incidents, as directed in the post orders and SOPs for the Building
• In the event of an emergency (including manmade, accidental, and natural/environmental), act in accordance with the building’s Emergency Action Plan (EAP), post orders and SOPs, as appropriate
• Work is typically based in and around a busy multi-building environment subject to frequent interruptions.

QUALIFICATIONS

• Must have a minimum of 3 years of security experience and/or a minimum of 3 years in the concierge or hospitality industry, demonstrating the capability to operate effectively within a high-level, service-oriented corporate environment while maintaining security standards.
• Must possess a minimum of a High School diploma or equivalent from a U.S. Accredited School. Foreign education must be evaluated to meet U.S. education requirements.
• Be a U.S. Citizen with a social security card and a valid driver's license
• Must meet all medical and physical standards and satisfactorily complete background checks and drug screening
• Comply with all applicable federal, state and local security personnel registration and licensing laws including possessing a valid state guard license
• Current CPR/AED/1st Aid Certification Write and speak clearly and effectively in English
• Successfully complete all training and certification requirements
• May be required to lift and carry awkward items weighing up to 50 lbs.
• Requires intermittent running, continuous and prolonged standing, walking, sitting, squatting, stretching and bending without the aid of any walking assistance device.
• Regular, in-person attendance required
• May be required to lift and carry awkward items weighing up to 50 lbs.
• Requires intermittent running, continuous and prolonged standing, walking, sitting, squatting, stretching and bending without the aid of any walking assistance device.

BENEFITS

Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.

Qualifications

Equal Opportunity Employer

Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Vet