Headquartered in North Hollywood, CA, Bobrick is a global leader in stainless steel commercial washroom accessories with more than 100 years of innovation. Founded in 1906, Bobrick pioneered the world's first lavatory-mounted soap dispenser and has grown into a mid-sized, privately owned enterprise with trusted brands like Koala Kare. Today, Bobrick operates eight manufacturing facilities across the U.S., Canada, the U.K., and India, serving customers in over 125 countries worldwide.
As a Customer Service Associate, you'll be the primary point of contact for our direct sales partners including distributors, manufacturers' representatives, architects, and end users. In this role, you'll process orders for Bobrick washroom accessories and partitions, respond to customer inquiries via phone and email, and collaborate with teams across the organization to ensure orders are completed accurately and on time. Your attention to detail, communication skills, and commitment to providing a positive customer experience will play a key role in supporting our customers and contributing to Bobrick's continued success.
This role is intended to start as a temporary assignment (8 - 12 months) with likelihood for full-time employment. You will also receive full benefits in this position.
Location: 6901 Tujunga Ave. North Hollywood, CA 91605, USA
Schedule: Monday - Friday, 8:00am-5:00pm (overtime as needed)
Pay: $30.00 / hour
Why Join Bobrick?
You'll find the stability of a long-established company with the growth opportunities of a trusted industry leader. We offer an inclusive culture, competitive benefits, and the chance to contribute to sustainable solutions that make a difference worldwide. Join us to grow your skills and contribute to a company built on innovation, integrity, and sustainability. Together, we’re shaping the future of washroom design, one project at a time.
Bobrick’s Culture: We view our culture as a competitive advantage and a foundation for continued success. Our positive and supportive culture encourages our people to do their best work every day. Bobrick respects work-life balance, has a strong commitment to employee development and attributes its success to five core values and their alignment with its employees, suppliers, sales representatives, distributors and other channel partners. We are dedicated to:
The public washroom is one of the most intimate shared spaces in public life. It quietly communicates dignity, care and safety — or it doesn't. For over a century, Bobrick has been the trusted standard for the people who design, build, and maintain these spaces.
The Bobrick family of companies — Bobrick, Koala Kare Products and Thrislington Cubicles — are stewards of the public washroom, empowering architects, designers, specifiers, and facility managers to create a human-centric and more thoughtful era of shared space design. Through partnerships with industry thinkers, evidence-based innovation and thoughtful product engineering, we support the next generation of commercial washroom designers to create spaces that meet the needs of all people.
Working at Bobrick
Our products are built to last. Our thinking is built to lead. And our culture is built on something just as durable: five core values.
• Do the right thing.
• Offer the best value.
• Treat every person with dignity.
• Continuously improve everything we do.
• Foster a fearless and trusting culture.
Those aren't aspirations — they're the way we operate, every day, across every team. As a privately-owned family business headquartered in North Hollywood, CA, we believe the people who build Bobrick deserve the same care we put into designing for the public. That means real investment in your development, genuine respect for your life outside of work, and a seat at the table in a company that's still evolving after 100+ years.
If you believe that design is responsibility, we'd like to meet you. Visit our careers page online to learn more about Bobrick's culture and employment opportunities.
