Employment Status/Type: Hourly, Full-Time, W2 Employee.
Position-Level: Entry.
Work Location: Remote.
Work Schedule: Monday – Friday, Eastern Time Zone.
Compensation: $15.00-18.00/hour (experience based; with potential for growth).
Equipment/Technology: Company-provided equipment.
Benefits Offered: Medical, Dental, Vision, STD, LTD, Life, 401K & PTO (subject to change year-to-year).
About the Position: ISG is hiring a friendly, dependable Customer Service Associate to make outbound follow-up calls to insureds who have pending insurance requirements. This is not a sales role — you'll help policyholders understand what's needed, answer basic questions, and keep the process moving, all while accurately documenting each interaction in Microsoft Dynamics.
Insurance experience is a plus, not a requirement — we'll train the right person on our process.
Apply today if you meet the above criteria!
ISG leverages partnership, integrity, and communication to provide top-quality insurance premium auditing services to clients throughout the United States. Our company was born out of the idea that integrity, transparency, and partnership should be at the cornerstone of every audit. ISG customers experience the best quality audits available in the industry with experts who not only know their business, they know how to communicate. The ISG Team focuses on people; helping people understand and navigate the audit process, helping them to understand audit reporting, and efficiently resolving conflicts in an atmosphere of mutual respect. ISG’s depth and breadth of experience means you will work with an Auditor who can effectively manage your audit projects while bringing new insights to the table. Our Audit team is specifically selected and trained for strong work ethics, communication, integrity, and commitment to excellence. This dedication to ‘doing it right’ earned ISG the only insurance auditing company spot on Inc. 5000’s List of Fastest Growing Companies in America two years running. We audit policyholders in a wide variety of industries, including construction, PEOs (Professional Employer Organizations), Manufacturing, Transportation, and Technology, among others.
