Invictus Inc

Customer Service Associate – Entry Level

Invictus Inc  •  $50k - $65k/yr  •  Fremont, CA (Onsite)  •  2 days ago
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Job Description

Are you energetic, outgoing, and passionate about making a difference? Join our team as an Entry-Level Customer Service Associate supporting charity clients and nonprofit campaigns This role is perfect for individuals who want to develop professional skills while helping organizations raise awareness and support important causes

As a Customer Service Associate for charity campaigns, you will engage directly with supporters, donors, and community members You’ll provide exceptional service, promote nonprofit initiatives, and support fundraising events, gaining hands-on experience in customer engagement, event coordination, and nonprofit marketing

Key Responsibilities

  • Deliver excellent customer service to donors and event attendees
  • Represent nonprofit clients at fundraising events, community activations, and outreach campaigns
  • Promote campaigns and engage the public to increase awareness and donations
  • Distribute informational materials, merchandise, and promotional items
  • Support event setup, logistics, and campaign coordination
  • Track participation and engagement to help improve future fundraising efforts

Candidate Qualifications

  • Outgoing, friendly, and comfortable interacting with diverse audiences
  • Strong communication and interpersonal skills
  • Passion for customer service and nonprofit work
  • Self-motivated, positive, and eager to learn and grow professionally
  • Flexible availability, including evenings and weekends for events
  • Experience in customer service, retail, or promotions is a plus but not required

Benefits & Opportunities

  • Paid training and mentorship in nonprofit customer engagement and fundraising
  • Hands-on experience in community outreach, donor relations, and event support
  • Opportunities for career growth into leadership or marketing roles
  • Performance-based incentives and bonuses
  • Supportive, team-oriented work environment
  • Make a tangible impact in your community

Apply Today

Launch your career as a Charity Customer Service Associate, gain practical experience in fundraising, nonprofit marketing, and community engagement, and help make a real difference for the causes that matter most.

Invictus Inc

About Invictus Inc

Invictus Inc is a team-oriented Marketing and Advertising firm focused on empowering change and social justice campaigns to help local Bay Area communities. Our 501(C)3 nonprofit clients have long histories of bringing creative, evidence-based solutions to major societal problems that require our collective, immediate response. Recently, their focus is attacking the opioid and gun violence epidemic in schools, but they currently offer more than 20 programs to promote safer, happier communities for children to grow up in. Our team is responsible for both raising awareness to their potentially life-saving programs and providing the funds necessary to implement them. Now that our team has developed a reputation for representing our 501(C)3 clients with integrity and enthusiasm, our goal is to continue expanding our client’s reach. We understand that learning how to successfully run a business is no small task, and requires a solid foundation in both leadership and management. To ensure our clients are in the best hands, each member of our team is provided with mentorship and hands-on-training through every step of the campaign development process. To learn more about our partnership, please visit https://www.leadrugs.org/lead-the-way/

Industry
Marketing & Advertising
Company Size
51-200 employees
Headquarters
Pleasanton, California
Year Founded
2021
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