Job Description

Workforce Solutions partners directly with teams looking to hire top talent. We are currently working with a family-owned manufacturing company seeking an Customer Service Associate to join their Madison, WI location. Our client is a family-owned manufacturer, who is known for their strong culture and long-tenured workforce, that has been serving customers for nearly 50 years

What's the role?

What experience and skills do I need to be successful?

• High school diploma or equivalent required
• Minimum of 2 years of customer service experience or a related role
• Excellent verbal and written communication skills
• Strong attention to detail and organizational abilities
• Ability to manage multiple priorities in a dynamic, fast-paced environment
• Comfortable handling challenging situations and tight deadlines with professionalism
• Strong computer proficiency, including Microsoft Office applications such as Excel and Word
• Experience working within ERP systems is preferred
• Ability to quickly learn new systems, processes, and products
• Self-motivated with the ability to work independently and collaboratively with others

Great Perks and Benefits:

This position offers a competitive salary and full benefits package, including:

• Medical, dental, and vision insurance

• Paid time off and holidays

• 401(k) with employer match

• Life and disability insurance

• Opportunities for growth and professional development

What will my schedule look like?

This is a full-time, onsite role working Monday through Friday, 8:00 a.m. – 5:00 p.m.

So how can I be considered for these opportunities?

The first step is applying with your resume. Qualified candidates will then complete a phone screen, followed by an interview with the client.

What else are you hiring for?

See all our openings on our website or reach out to our Lead Recruiting Partner, Brock Kazda, on LinkedIn.