Triple Shift Entertainment

Customer Service Associate

Triple Shift Entertainment  •  Texas (Onsite)  •  2 months ago
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Job Description

Striking good times start here! There’s always something to celebrate at our Triple Shift Entertainment venues, and there’s a demand for those who know how to strike up those memories. Everyone plays a role in helping great American pastimes come together. In joining our team, you’ll play a pivotal role in creating experiences that will become the stuff of tomorrow’s nostalgia.

  • To maintain the highest possible guest service and cleaning standards by following the guidelines in the job description and expectations of the management team.
  • Check with the manager on duty for special assignments.
  • Assist guest in scoring system, find correct bowling balls and ramps.
  • Assist in running and expediting food.
  • Assist front desk staff and gaming operation upon request.
  • Bus and wipe down venue tables, chairs and floors.
  • Remove bowling balls from returns and place on racks, place ball ramps in proper storage areas.
  • Inspect floors and carpets for debris, remove and wipe down all wet spots and vacuum carpeting. Place wet floor signs in designated areas.
  • Check restrooms for cleanliness, refill toilet paper dispensers, hand towel dispensers and hand soap.
  • Help stock all service areas with supplies.
  • Check and clean all windows on doors.
  • Clean debris from parking lot and sweep all entrance areas.
  • Empty all trash cans and replace trash bags.
  • Clean and sanitize all vending, billiard, game machines, tables, and chairs, following manager/supervisor instruction.

Countless Benefits:

  • Health Insurance, Vision Insurance, and Dental Insurance
  • Dental Benefit *Little Partners 12 & under no charge coverage
  • HSA Health Savings Account, Short-Term, and Long-Term Disability
  • Pretax 401k Options, 401k Roth Options + 401k Employer Match
  • Eligibility Requirements apply to all offered benefits

*This job description is not designed to cover or comprehensively list required activities, duties, or responsibilities. Additionally, duties, obligations, and activities may change, or new ones may be assigned at any time as determined by the needs of Triple Shift Entertainment, LLC.

Requirements

  • No experience is necessary; training provided onsite.
  • Participate in a culture of respect, camaraderie, and inclusiveness for all guests and staff.
  • Work varied hours/days, nights, weekends and holidays, weather conditions, as needed.
  • Must have the ability to stand and exert fast-paced mobility for an entire shift.
  • Must show up for all company required meetings and scheduled shifts on time.
  • Must be a minimum of 16 years old. ?Must be able to lift 30 pounds
Triple Shift Entertainment

About Triple Shift Entertainment

At Triple Shift Entertainment, bowling is in our DNA, and we offer many opportunities for family and friends to gather and have FUN! From bowling to chef-inspired eats, arcades to birthday parties, we provide building blocks (or pins) of memory-making at our 17 entertainment venues in Minnesota, Arizona, and Texas.

All skill levels can find a home with open or league bowling at our venues year-round. Whether you are showing off your skills, leading the board in a social club, enjoying a date night, or celebrating with family or friends, our season-proof venues ensure a striking good time.

At Triple Shift Entertainment, your party isn’t limited to bowling! With arcade, full-service restaurant, bar, private event space, two-story laser tag arena, state-of-the-art virtual reality gaming, axe-throwing, and more we’ve got your good time covered!

We make events…special events. Whether you are hosting a birthday party, family gathering, work happy hour, community banquet, or wedding celebration, our team delivers.

Based in Woodbury, Minnesota, Triple Shift Entertainment currently operates in Minnesota, Arizona, and Texas with 11 traditional bowling centers, 5 family entertainment centers, and 1 unique bowling and special events center with an attached Wyndham hotel. Our organization employs over 500 smiling faces working in our support services, sales, front desk, food service, and various roles.

Locations:

- Mermaid Event & Entertainment Center (Mounds View, MN)

- Concord Lanes & Event Center (South St Paul, MN)

- PINZ (Oakdale, MN)

- Sun Ray Lanes (St Paul, MN)

- Andover Lanes (Andover, MN)

- River City Extreme (Monticello, MN)

- Park Grove Bowl (St Paul Park, MN)

- Classic Bowl (Coon Rapids, MN)

- Colonial Lanes (Rochester, MN)

- Super Bowl (Ramsey, MN)

- Max Bowl (Humble, TX)

- Max Bowl (Port Arthur, TX)

- Max Bowl (Baytown, TX)

- Tucson Bowl (Tucson, AZ)

- Lucky Strike Bowl (Tucson, AZ)

- Fiesta Lanes (Tucson, AZ)

- Cactus Bowl (Tucson, AZ)

Industry
Arts & Entertainment
Company Size
51-200 employees
Headquarters
Woodbury, MN
Year Founded
2019
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