Job Description

Our client is a Leading Direct Sales Company mainly in skin care, personal care, beauty, health products , they are currently seeking a Customer Service Assistant Manager to join their team.

Customer Service Assistant Manager ( 5 days work)

Responsibilities:

• Manage and support the CS team to serve distributors and customers
• Develop close relationships with HK and Macau distributors
• Liaise and collaborate with external parties to ensure smooth execution of order processing and merchandise delivery
• Answer customers’ queries in WhatsApp and WeChat.  Resolve quality and delivery problems in online or retail shopping
• Update and enforce company SOP and members handbook
• Supervise and train team of CSOs for good manners and maintain high standards in serving customers

Requirements:

• University degree
• 2 years experience in managerial supervision
• Strong organizing and planning skills
• Excellent people skill and problem solving technique, preferably in online shopping industry
• Willing to work after office hours and at weekends for distributor related events
• Good knowledge of Excel and PowerPoint
• Self-motivated, detail-minded and willing to learn
• Proficient in spoken and written English, Cantonese and Putonghua

​​​​​​Interested candidates please send your full resume (MS Word document), including employment history, present and expected salary and contact telephone number to:  Delken Group Limited, Room 1202 CC Wu Building, 302-308 Hennessy Road, Wanchai, HK; email to  cv@delken.com.hk or contact 2591-1988 or fax to 2591-1222.

For more jobs, please visit our website:   http://www.delken.com.hk/

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