SharpContra

Customer Service Assistant

SharpContra  •  $50k - $56k/yr  •  Tampa, FL (Onsite)  •  1 hour ago
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Job Description

Company Description

At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.

Job Description

About the Role

We are looking for a friendly, dependable, and customer-focused Customer Service Assistant to help deliver positive customer experiences. This position is ideal for someone who enjoys assisting others, answering questions, and finding practical solutions while working alongside a supportive team.

Responsibilities

  • Welcome customers and provide courteous assistance.
  • Respond to general questions about products and services.
  • Help customers identify suitable products, services, or solutions.
  • Address customer concerns and direct more complex issues to the appropriate team member.
  • Support customer engagement activities and service initiatives.
  • Maintain a professional and welcoming approach during every interaction.
  • Collaborate with colleagues to support daily customer service goals.

What We Offer

  • Hands-on training and ongoing guidance.
  • Opportunities to strengthen customer service and communication skills.
  • A positive and collaborative team environment.
  • Professional development and advancement opportunities.
  • Compensation based on the position and experience.

Qualifications

  • Strong verbal communication and interpersonal skills.
  • Friendly, patient, and helpful attitude.
  • Good listening and problem-solving abilities.
  • Ability to remain professional in a fast-paced environment.
  • Dependable, adaptable, and willing to learn.
  • Previous customer service experience is a plus, but not required.

Additional Information

  • Competitive Salary: $50,000 – $56,000 annually.
  • Career Growth Opportunities: Clear opportunities for professional development and advancement.
  • Professional Skill Development: Strengthen your communication, leadership, relationship management, and strategic planning skills.
  • Supportive Team Environment: Work alongside collaborative, motivated professionals.
  • Training & Development: Access to ongoing learning opportunities and professional guidance.
  • Meaningful Impact: Play an active role in strengthening the company's reputation and professional relationships.
  • Dynamic Work Environment: Enjoy a position that encourages initiative, collaboration, and creative thinking.
SharpContra

About SharpContra

Welcome to SharpContra, where marketing meets mischief, and creativity knows no bounds! We’re not your average marketing firm – we’re a powerhouse of innovative thinkers, trendsetters, and trailblazers who are passionate about helping brands shine in the spotlight.

Who We Are:

At SharpContra, we’re a dynamic team of marketers, designers, strategists, and storytellers united by our love for all things creative. With a blend of expertise, enthusiasm, and a touch of irreverence, we’re here to shake up the marketing world and inject some fun into every project we touch.

Our Philosophy:

We believe that marketing shouldn’t be a chore – it should be an adventure! That’s why we approach every project with a sense of curiosity and playfulness, always ready to explore new ideas and push the boundaries of what’s possible. Whether we’re crafting a killer campaign or designing a jaw-dropping brand identity, we’re committed to delivering results that make both our clients and us proud.

What Sets Us Apart:

Innovation with Attitude: We’re not afraid to think outside the box – in fact, we’ve never even seen the box! With a bold approach to creativity and a penchant for the unexpected, we’ll help your brand stand out in a sea of sameness.

Passion for Collaboration: We believe that the best ideas are born from collaboration. That’s why we work closely with our clients every step of the way, ensuring that their vision is brought to life with precision and flair.

Results-Driven Excellence: While we love to have fun, we take our work seriously. Our team is dedicated to delivering measurable results that drive growth, engagement, and – most importantly – smiles.

Industry
Marketing & Advertising
Company Size
1-10 employees
Headquarters
Austin, Texas
Year Founded
2019
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