Littelfuse (NASDAQ: LFUS) is a diversified industrial technology manufacturing company shaping solutions for the safe and efficient transfer of electrical energy. Headquartered in Chicago, Illinois, USA, we serve customers across industrial, transportation, and electronics markets worldwide. With approximately 16,000 employees we design and manufacture innovative technologies that support electrification, energy efficiency, and advanced automation. Our global reach is matched by a culture that empowers innovation and long-term growth. Guided by our principles We Care, We Succeed With Our Customers, and We Own the Outcome, we work collaboratively, think boldly, and deliver solutions that move industries forward.
Acts as a liaison, providing product information and assists in resolving any emerging problems that our customers may encounter with accuracy and efficiency.
About the job:
Answers non-standard inquiries about the products ordered, product offerings, and offers minimal technical assistance. (40%)
Provides accurate, valid, and complete order information to customers. (30%)
Communicates with customers regarding price discrepancies, shipping information, dates and lead times. (20%)
Tracks product issues and identifies if trends exist, reports issues to manager. (10%)
Other duties as assigned.
About you:
High school diploma or equivalent
Associate degree, two year technical/trade degree, or equivalent preferred
Five to seven years of experience
Proficient in MS Office
Analytical skills
Strong communication skills
Experience with SAP preferred
High attention to detail
Littelfuse strives to empower associate growth and development in a culture of ongoing collaboration and respect for diverse global perspectives and expertise. Our Core Values – Customer Focus, Integrity, Innovation, Teamwork, and Results Driven – support us on our mission to improve the safety, reliability, efficiency, and performance of our customers’ products and systems.
We are an equal opportunity employer that takes pride in giving every associate the means and courage to make a difference – everywhere, every day.
We offer a competitive salary package and a variety of benefits, including Medical, Life, Disability, and Retirement benefits as well as development opportunities like internal Lean Six Sigma Certification.
At Littelfuse, we support employee growth and development. Guided by our culture principles, our teams work together to deliver value for customers and make a positive impact in the communities where we operate. We are an equal opportunity employer committed to fostering an inclusive workplace where everyone has the opportunity to grow and contribute. We offer competitive compensation and benefits, performance-based incentives, flexible work arrangements, and development opportunities.
Littelfuse, Inc. (NASDAQ: LFUS) is a diversified, industrial technology manufacturing company empowering a sustainable, connected, and safer world. Across more than 20 countries, and with approximately 16,000 global associates, we partner with customers to design and deliver innovative, reliable solutions. Serving over 100,000 end customers, our products are found in a variety of industrial, transportation, and electronics end markets – everywhere, every day. Headquartered in Rosemont, Illinois, United States, Littelfuse was founded in 1927.
View our broad and deep product portfolio:
https://www.littelfuse.com/
Littelfuse has had a long-standing commitment to ensuring a diversified workforce through equal employment opportunities. Maintaining a diversified workforce is critical to the success of our organization.
Each associate receives equal employment opportunity regardless of race, color, religion, creed, sex (with or without sexual conduct), marital status, national origin, citizenship, ancestry, age, physical or mental disability, medical condition, order of protection status, military status, sexual orientation, gender expression or identity, genetic information, unfavorable discharge from military service, and any other protected class under federal, state or local law.
