SharpContra

Customer Service Assistant

SharpContra  •  Tampa, FL (Onsite)  •  7 hours ago
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Job Description

At Consider Posh Pro, we’ve got a knack for turning dull moments into dazzling opportunities. We’re the ones who add a splash of color to the black and white world of sales. How do we do it? Well, it’s a bit of magic mixed with a whole lot of hustle.

We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. This role is pivotal in ensuring that our customers receive exceptional service and support at every interaction. As a Customer Service Assistant, you will be the primary point of contact for customers, addressing inquiries, resolving issues, and providing detailed product and service information.

Responsibilities:

  • Respond promptly and professionally to customer inquiries via phone, email, and live chat.
  • Provide accurate information about products and services to customers.
  • Resolve customer complaints and issues effectively and efficiently.
  • Process orders, forms, applications, and requests promptly.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with other departments to improve customer experience and resolve issues.
  • Assist in the continuous improvement of customer service processes and protocols.

Qualifications

Requirements

  • Proven experience in a customer service role or similar position.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to handle multiple tasks and work in a fast-paced environment.
  • Proficiency with customer service software, databases, and tools.
  • High school diploma or equivalent; further education or training is a plus.

Additional Information

  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Collaborative and supportive work environment
  • Skill development and ongoing learning opportunities
  • Exposure to diverse projects and industry experience
SharpContra

About SharpContra

Welcome to SharpContra, where marketing meets mischief, and creativity knows no bounds! We’re not your average marketing firm – we’re a powerhouse of innovative thinkers, trendsetters, and trailblazers who are passionate about helping brands shine in the spotlight.

Who We Are:

At SharpContra, we’re a dynamic team of marketers, designers, strategists, and storytellers united by our love for all things creative. With a blend of expertise, enthusiasm, and a touch of irreverence, we’re here to shake up the marketing world and inject some fun into every project we touch.

Our Philosophy:

We believe that marketing shouldn’t be a chore – it should be an adventure! That’s why we approach every project with a sense of curiosity and playfulness, always ready to explore new ideas and push the boundaries of what’s possible. Whether we’re crafting a killer campaign or designing a jaw-dropping brand identity, we’re committed to delivering results that make both our clients and us proud.

What Sets Us Apart:

Innovation with Attitude: We’re not afraid to think outside the box – in fact, we’ve never even seen the box! With a bold approach to creativity and a penchant for the unexpected, we’ll help your brand stand out in a sea of sameness.

Passion for Collaboration: We believe that the best ideas are born from collaboration. That’s why we work closely with our clients every step of the way, ensuring that their vision is brought to life with precision and flair.

Results-Driven Excellence: While we love to have fun, we take our work seriously. Our team is dedicated to delivering measurable results that drive growth, engagement, and – most importantly – smiles.

Industry
Marketing & Advertising
Company Size
1-10 employees
Headquarters
Austin, Texas
Year Founded
2019
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