SharpContra

Customer Service Assistant

SharpContra  •  Orlando, FL (Onsite)  •  5 days ago
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Job Description

At Elevare Branding, we specialize in building meaningful brand experiences that help businesses grow and connect with their audiences. Since our founding, we have worked with companies across multiple industries, delivering innovative branding strategies, creative campaigns, and client-focused solutions that drive long-term success.

We are currently seeking a motivated and detail-oriented Customer Service Assistant to join our growing team in Orlando, FL. In this role, you will serve as a key point of contact for clients and customers, ensuring inquiries are handled professionally and efficiently. The ideal candidate is organized, proactive, and passionate about delivering outstanding customer experiences while supporting daily business operations.

Responsibilities

  • Provide professional assistance to customers and clients through various communication channels
  • Respond to inquiries, resolve concerns, and ensure customer satisfaction
  • Maintain accurate records of customer interactions and transactions
  • Coordinate with internal departments to ensure smooth service delivery
  • Assist with scheduling, administrative support, and general office tasks
  • Support team initiatives and contribute to maintaining a positive work environment
  • Handle customer requests with efficiency, professionalism, and attention to detail

Qualifications

  • Strong communication and interpersonal skills
  • Excellent organizational and multitasking abilities
  • Problem-solving mindset with strong attention to detail
  • Ability to work effectively in a team-oriented environment
  • Professional attitude and customer-focused approach
  • Basic computer and administrative skills
  • Ability to adapt in a fast-paced workplace

Additional Information

  • Competitive salary
  • Career growth opportunities
  • Professional development and skill-building support
  • Collaborative and supportive team environment
  • Stable full-time position
  • Modern and professional workplace culture
  • Opportunity to work with a dynamic and growing company
SharpContra

About SharpContra

Welcome to SharpContra, where marketing meets mischief, and creativity knows no bounds! We’re not your average marketing firm – we’re a powerhouse of innovative thinkers, trendsetters, and trailblazers who are passionate about helping brands shine in the spotlight.

Who We Are:

At SharpContra, we’re a dynamic team of marketers, designers, strategists, and storytellers united by our love for all things creative. With a blend of expertise, enthusiasm, and a touch of irreverence, we’re here to shake up the marketing world and inject some fun into every project we touch.

Our Philosophy:

We believe that marketing shouldn’t be a chore – it should be an adventure! That’s why we approach every project with a sense of curiosity and playfulness, always ready to explore new ideas and push the boundaries of what’s possible. Whether we’re crafting a killer campaign or designing a jaw-dropping brand identity, we’re committed to delivering results that make both our clients and us proud.

What Sets Us Apart:

Innovation with Attitude: We’re not afraid to think outside the box – in fact, we’ve never even seen the box! With a bold approach to creativity and a penchant for the unexpected, we’ll help your brand stand out in a sea of sameness.

Passion for Collaboration: We believe that the best ideas are born from collaboration. That’s why we work closely with our clients every step of the way, ensuring that their vision is brought to life with precision and flair.

Results-Driven Excellence: While we love to have fun, we take our work seriously. Our team is dedicated to delivering measurable results that drive growth, engagement, and – most importantly – smiles.

Industry
Marketing & Advertising
Company Size
1-10 employees
Headquarters
Austin, Texas
Year Founded
2019
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