Job Description

Skillbridge Academy is dedicated to empowering individuals through education, professional training, and community-focused initiatives. We believe in creating meaningful opportunities that inspire growth, innovation, and long-term success. Our team is driven by collaboration, purpose, and a commitment to making a positive impact through strong partnerships and outreach efforts.

Skillbridge Academy is seeking a motivated and detail-oriented Customer Service Assistant to join our growing team in Orlando, FL. The ideal candidate will play a key role in supporting daily client interactions, assisting with administrative tasks, and ensuring a positive customer experience. This position is perfect for someone who enjoys working in a fast-paced environment and values professionalism, teamwork, and communication.

Responsibilities

• Provide professional assistance to clients and visitors
• Respond to customer inquiries in a timely and courteous manner
• Maintain accurate customer records and documentation
• Assist with scheduling, coordination, and general office support
• Handle incoming calls, emails, and service requests
• Support internal departments to ensure smooth daily operations
• Resolve customer concerns with professionalism and efficiency
• Maintain a positive and organized work environment

Qualifications

• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Professional attitude and customer-focused mindset
• Ability to work effectively both independently and within a team
• Attention to detail and problem-solving skills
• Basic computer and administrative skills
• Adaptability and willingness to learn new processes

Additional Information

• Competitive salary
• Growth opportunities within the company
• Professional and supportive work environment
• Skill development and ongoing training
• Collaborative team culture
• Full-time stable position
• Opportunity to build a long-term career path