Job Description

At Dinamic AS Group, we believe that travel should be more than just arriving at a destination: it should be an experience that awakens the senses and creates lasting memories. Our team of expert travel consultants creates tailor-made itineraries, offering access to the world's most exclusive resorts, private retreats, and unique cultural experiences.

We are seeking a detail-oriented and proactive Customer Service Assistant to join our team in Washington, DC. In this role, you will play a key part in ensuring a positive customer experience by providing timely support, resolving inquiries, and maintaining strong client relationships. This is an excellent opportunity for individuals looking to grow within a supportive and professional environment.

Responsibilities

• Provide prompt and professional assistance to customer inquiries
• Maintain accurate records of customer interactions and transactions
• Support the coordination of client requests and internal processes
• Assist in resolving customer concerns efficiently and effectively
• Collaborate with team members to improve service quality
• Ensure all communications reflect company standards and professionalism

Qualifications

• Strong communication and interpersonal skills
• Excellent organizational and time-management abilities
• Ability to work both independently and as part of a team
• Problem-solving mindset with attention to detail
• Professional attitude and customer-focused approach
• Basic computer proficiency and ability to learn new systems

Additional Information

• Competitive salary package
• Opportunities for professional growth and career advancement
• Supportive and collaborative work environment
• Ongoing training and skill development
• Stable full-time position with long-term potential