Cim Finance

Customer Service Assistant - 3 Month Contract

Cim Finance  •  Republic of Mauritius (Onsite)  •  2 days ago
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Job Description

Customer Service Assistant - 3 Month Contract

Join a Great Place to Work® for an Exciting Seasonal Opportunity!

Bring your spark this season!

Join Cim Finance as a Customer Service Assistant for a three-month adventure, starting from early November 2026 through the end of January 2027, that could turn into something long-term if you shine! This role offers the chance to work across our counters around Mauritius, supporting customers and making their experience smooth and positive during our festive season.

It is perfect for school leavers, university students on break, or anyone looking for short-term work. Be prepared for flexible hours, including evenings and weekends. When applying, remember to tick your preferred work locations.

Added,

10/2/2026

Closing Date,

Job Reference Number req288

+(230) 203 6800

Generic Location.MUS

career@cim.mu

Customer Service Assistant - 3 Month Contract

Join a Great Place to Work® for an Exciting Seasonal Opportunity!

Bring your spark this season!

Join Cim Finance as a Customer Service Assistant for a three-month adventure, starting from early November 2026 through the end of January 2027, that could turn into something long-term if you shine! This role offers the chance to work across our counters around Mauritius, supporting customers and making their experience smooth and positive during our festive season.

It is perfect for school leavers, university students on break, or anyone looking for short-term work. Be prepared for flexible hours, including evenings and weekends. When applying, remember to tick your preferred work locations.

Added

10/2/2026

Closing Date,

Job Reference Number

req288

+(230) 203 6800

Generic Location.MUS

career@cim.mu

Apply Now →

Responsibilities

  • Process and follow up on credit applications and agreements
  • Deliver excellent customer service and enhance the customer journey
  • Collaborate with internal departments to ensure smooth operations
  • Promote and cross-sell CIM Finance products and services
  • Handle payments at the counter (cashiering)
  • Manage and follow up on customer queries, complaints, and requests

To thrive in this role, you will need:

  • Minimum academic qualification: SC
  • Prior experience is a plus, but not required – training will be provided
  • Willingness to work flexible schedules including evenings, weekends, and mall trading hours
  • Comfortable using Microsoft Office tools
  • Strong communication and interpersonal skills
  • Ability to stay calm and professional in challenging situations
  • Ability to work well under pressure and meet deadlines

What you'll love:

  • A chance to gain real-world experience in consumer finance
  • Supportive team environment with on-the-job training
  • Exposure to various regions and customer profiles
  • A stepping stone for future career opportunities

About Us

We nurture and support our talents providing them a dynamic, exciting,

value-driven and inspiring work environment to allow each individual to grow and embrace a unique and rewarding career.

Profile

Corporate culture is derived from the people that create it. Our people are at the heart of our business strategy and success. We focus on equal employment opportunity, diversity and inclusion in our recruitment process, making sure that we attract candidates from all backgrounds. We provide our people with a variety of tools — enriching professional experiences, daily coaching, and productive feedback — to help them make their professional lives productive and enjoyable.

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We believe in equal opportunities

Cim Finance is committed to cultivating an inclusive and equitable workplace

where everyone feels valued and empowered to grow. We welcome individuals

from all backgrounds, identities, abilities, and life experiences. Diversity

strengthens us. It fuels innovation, drives success, and enriches our collective

experience. We are dedicated to providing our team with the support, resources,

and opportunities they need to achieve their full potential.

Benefits

Cim Finance

About Cim Finance

CIM Financial Services Ltd, trading as Cim Finance, is the largest non-banking financial institution in Mauritius. It is regulated by the Financial Services Commission, listed on the Official Market of the Stock Exchange and is licensed as a Payment Service Provider with the Bank of Mauritius to conduct payments activities.

Cim Finance operates across two main clusters.

The Financial cluster provides a range of financial services including Consumer Finance, Insurance Agent, Cards & Payments, Leasing and Factoring.

The Investment cluster includes Cim Credit Kenya and Fundkiss.

Fundkiss is the first peer to peer lending platform in Mauritius. Cim Credit Kenya is a Fintech Consumer Finance business based in Nairobi.

Industry
Finance & Insurance
Company Size
201-500 employees
Headquarters
Port Louis, MU
Year Founded
1987
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