Oscar Wylee

Customer Service and Optical Assistant - Joondalup

Oscar Wylee  •  Joondalup, AU (Onsite)  •  3 days ago
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Job Description

Join our team as an Optical Assistant, a dynamic and engaging role where you’ll aim to deliver exceptional customer service, and exceed sales targets. Your responsibilities will include:

  • Actively engaging with customers to identify their eyewear needs and delivering top-notch service, aiming to go above and beyond to exceed sales targets.
  • Provide expert recommendations and eyewear styling advice to customers, ensuring they find the best frames for them!
  • Bringing a positive and energetic presence to the store everyday, making sure customers queries and needs are well and truly met
  • Offering your support to fellow team members and contributing to a harmonious and supportive work environment.

About You:

  • Strong background in fast-paced retail settings
  • Excellent communication skills - direct and easy for customers to understand.
  • Highly motivated and proactive, ready to step in and take initiative to ensure customers leave the store happy.
  • A people person, ready to offer assistance with an approachable and empathetic manner
  • Flexible to work late evening and weekends

Perks:

  • Get a free pair of prescription glasses every six months
  • Treat your loved ones to Family & Friends discounts twice a year!
  • Work in our modern Joondalup store located inside Lakeside Joondalup Shopping City, one of Western Australia’s leading retail destinations.
  • The centre offers convenient free parking, excellent public transport access, and easy commuting from nearby suburbs including Currambine, Heathridge, Arundel, and Pacific Pines. Check out our store page here!
  • Work with a supportive and energetic team in a fast-paced retail environment, with a strong focus on coaching, collaboration and celebrating the big wins together!
  • The opportunity to learn about all things eyewear through training, including styling with our many frames on offer!
  • A clear career trajectory with opportunities for management roles in the future

About Oscar Wylee

Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide.

Located within the bustling Lakeside Joondalup Shopping City, one of Western Australia’s premier retail destinations, the Oscar Wylee Joondalup store offers a vibrant mix of retail activity and community connection. With a wide range of shopping, dining, and entertainment options nearby, the centre creates an engaging environment for both customers and team members throughout the day.

After work, enjoy the convenience of nearby cafes and restaurants or take a short trip to explore the surrounding natural attractions, including Lake Joondalup and Neil Hawkins Park. The area offers a relaxed balance between retail energy and outdoor lifestyle, making it a great location to work and unwind.

We design our eyewear in-house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.

We’re committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.

Visit our website for more information!

Apply Now

Ready to take the next step in your career? Apply now and join a global brand where your growth and contribution truly matter to us!

Due to the high volume of applications, only shortlisted candidates will be contacted. By applying, you’ll automatically join our Oscar Wylee Talent Community, giving you access to future opportunities across our expanding global network.

Oscar Wylee

About Oscar Wylee

From humble beginnings in 2012, Oscar Wylee has grown into a national chain of optometry stores and vision to continually expand into new locations.

With hundreds of passionate and hardworking staff across Australia, our goal is to provide wide range of quality and fashionable eyeware at revolutionary prices and also deliver dedicated services for our patients.

We care, we listen and we always want to be better! It is a great time to join. Head to our careers page for full list of current openings: https://www.livehire.com/careers/oscarwylee/jobs

Industry
Retail & Ecommerce
Company Size
501-1,000 employees
Headquarters
Sydney, AU
Year Founded
2012
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