More than customer service. Join a Nordic team where you will work across markets, collaborate with colleagues throughout the business, and play an important role in delivering the customer experience of one of the Nordic region's leading consumer technology retailers.
We are looking for a Norwegian-speaking Customer Service Agent to join our team at our headquarters in Malmö. You will support our Norwegian customers and play an important role in delivering the service experience that Kjell & Company is known for.
What makes this role unique is the variety and exposure it offers. You will work closely with colleagues across e-commerce, retail, logistics, and other business functions, giving you valuable insight into how a Nordic retail company operates while developing your customer service, communication, and problem-solving skills.
If you enjoy helping people, taking ownership, and working in an environment where no two days are the same, this could be the opportunity for you.
As a Customer Service Agent, you will:
You enjoy helping others and take pride in delivering excellent service. You are curious, solution-oriented, and comfortable taking ownership of your work. Whether supporting a customer or collaborating with colleagues across the business, you bring a positive attitude and a willingness to find the best possible solution.
To succeed in this role, we believe you have:
At Kjell & Company, we believe technology should make everyday life easier. For decades, we have helped customers find products and solutions that create real value, and customer experience remains at the center of everything we do.
You will join a supportive and collaborative team where knowledge sharing, development, and teamwork are part of everyday life. Beyond delivering great service, you will gain valuable insight into a Nordic retail business, work across functions and markets, and have the opportunity to grow together with a company that continues to evolve.
Location: Our headquarters in Malmö, Sweden
Working hours: Primarily weekday office hours, with flexibility based on business needs.
We review applications and conduct interviews on an ongoing basis, so we encourage you to submit your application as soon as possible.
We look forward to getting to know you and sharing more about the role, our team, and the opportunities ahead at Kjell & Company.
Kjell & Company is one of the largest omnichannel consumer electronics accessories retailers in the Nordics. With operations in Sweden, Norway, Denmark as well as China we live our vision of improving people’s lives through technology. Our mission is to help and inspire people to use technology in ways they didn’t think were possible. We do that with the support of our highly knowledgeable and engaged colleagues across our stores and offices, as well as a concept which combines closeness to the customer with unique service experience. Kjell & Company was founded in 1988, has headquarter in Malmö Sweden and is listed on Nasdaq First North Growth Market since 2021.
Kjell & Company is growing! We are an innovative and purpose driven organization. We believe that right culture, values, and empowerment create healthy people and business. Do you want to join our journey? Read more about what it is like to work at Kjell & Company:
At Kjell & Company, we love to share our knowledge and experience with each other as well as with our customers through world-class service. We care about each other and collaborate in a modern organizational setup and a unique company culture which we call the Kjell Spirit. We are an international, dynamic team of innovators who drive to find new, sustainable ways of future retailing offering the best products and solutions for our customers as well as honest and fair company culture for our employees and partners. Joining us, you are joining an ambitious team and a fun environment of continuous improvement and new opportunities. High pace, agile approach is as obvious as having a Friday coffee or breakfast with a team of colleagues who have become your close friends. We develop together and we share the joy together.
Do you want to know more? Let our colleague Emil tell his story! https://www.youtube.com/watch?v=YVfDSn8kzuM
