Malayan Flour Mills Berhad

Customer Service Agent (Macau) - Open to Fresh Graduates

Malayan Flour Mills Berhad  •  Kuala Lumpur, MY (Onsite)  •  2 months ago
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Job Description

Customer Service Agent (Call Centre) Based in Macau, China

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Company Background

We are representing our client who is a leading developer, owner and operator of integrated resort facilities in Asia and Europe. As they continue to expand, they are seeking for Customer Service Agent to be based in Macau.

Job Requirements:

  • Provide high-quality customer service by handling inbound and outbound calls, emails, and live chat inquiries
  • Assist guests with reservations, room bookings, promotions, and general inquiries about company's offerings
  • Ensure accurate information is provided while maintaining a professional and courteous manner
  • Address customer complaints or concerns efficiently, escalating cases when necessary to ensure guest satisfaction
  • Work closely with internal departments to resolve booking issues, special requests, and other customer-related matters

Skills & Qualification:

  • Candidate with at least 1-year hotel working experience in room reservation, telephone operator or front desk in 5-star hotel(s) will be preferred
  • Fresh graduate candidates from faculty of hotel, travel and tourism related field are encouraged to apply
  • Able to accept shift duties including overnight shifts
  • Language: Mandarin, Cantonese & English (Spoken & Written)

Qualified and interested candidates may apply online or email your updated resume to: sia@talentrecruit.com.my / jessica@talentrecruit.com.my

Only shortlisted candidates will be notified.

Malayan Flour Mills Berhad

About Malayan Flour Mills Berhad

Established in 1961, Malayan Flour Mills Berhad (MFM) is the pioneer in the flour milling industry in Malaysia. MFM has grown to become the leading flour miller in Malaysia with regional presence in Vietnam and Indonesia. Over the years, we have expanded into poultry integration, aquaculture, and raw material trading. In FY21, the group revenue was RM2.43 billion.

MFM is one of the major poultry integrators in poultry feeds, breeding, farming with a state-of-the-art processing facility across the poultry value chain. Designed to meet the domestic and international markets, the advanced facility will process up to 300,000 birds per day.

With our asset of 3,000 people, we have transformed and grown in Malaysia and regionally. Synergising with our workforce, we embrace Artificial Intelligence, Big Data, Internet of Things (IoT) in our day-to-day business. Through our partnership with Tyson Food, Inc. and Toyota Tsusho Group, we aspire to be a leading global halal food enterprise while achieving sustainable development goals.

Building the workforce of the future…Today. We invite you to be part of our team!

Visit https://www.mfm.com.my/careers/ or apply via the Jobs tab in Linkedin.

Industry
Food & Beverage
Company Size
201-500 employees
Headquarters
Kuala Lumpur, MY
Year Founded
1961
Website
com.my
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