Technical & Services - Technical & Services - Parts & Service Assistant
Customer Service Agent Hertz Rent A Car Mahikeng
Unlimited-term contract
Full-time
Key focus of the role is providing excellent customer service and increasing revenue on a daily basis at our Hertz Rent A Car - Mahikeng branch in North West Province, South Africa.
Profile
Requirements:
Grade 12 or equivalent
Must have a valid driver’s License (code 08)
Previous customer service or car rental experience advantageous
Cars+ system knowledge advantageous
Own reliable transport
Ability to work shifts, weekends and public holidays
Well-groomed and presentable
Skills Required:
Ability to grow branch revenue through sales
Deal effectively, openly and positively with customers
Must possess problem solving skills to handle and resolve customer complaints & queries
Strong administrative skills and excellent organizational skills
Ability to show initiative
Ability to work under pressure
Well-groomed and presentable
Self-motivated, reliable and confident
Meticulous / pay attention to detail
Basic knowledge of different vehicles (automatic and manual)
General housekeeping of the branch and vehicles
Able to work within a team environment in high pressure solutions
Self-motivated, reliable and confident
Strong written and oral communication skills are essential
Rental check-out – sales opportunity
Standby and changeovers
Check in of rented vehicles
Preparing vehicles
NPS
Africa, South Africa
1 - Matric
1 to 3 years
The CFAO Group contributes to growth and industrialisation in Africa while catering to the continent's emerging middle class.
With revenues of more than €6.9 billion, access to 47 of the continent's 54 countries and 21,000 employees, CFAO is a key player in mobility, healthcare, consumer goods, infrastructure and energy.
The Group partners with leading international brands and covers the entire value chain – imports, production and distribution – in line with the best international standards, drawing on 170 years of hands-on knowledge and local expertise.
CFAO pursues a twofold strategy, focusing on manufacturing to promote local production, and distribution through its distribution network, Africa’s largest, to offer tailored, affordable products and services to people across the continent.
With Africa For Africa
