____ UNITY _____ INTEGRITY _____ INNOVATION _____
About Us:
At TIG, we’re more than just a workplace; we’re a comm-unity.
We believe in fostering a supportive, collaborative, and high-performing culture where everyone can thrive.
Established in 2003, TIG Freight Management is one of Australia's leading providers of total freight management and logistics solutions.
www.tigfreight.com
What We Offer:
About the role:
This is a role for someone who thrives on delivering exceptional customer experiences, solving problems, and building strong relationships.
As a Customer Service Agent, you'll be the frontline connection between our customers, carriers, and internal teams, ensuring enquiries, bookings, and freight movements are managed efficiently. Your ability to communicate clearly, think proactively, and deliver great service will directly contribute to customer satisfaction and loyalty.
What You'll Bring:
About YOU:
If you feel that this description reflects your current skill set and aligns with the kind of environment you thrive in, we'd love to hear from you.
In our hiring process, we prioritise both skills and personality, aiming to find a candidate who aligns well with our team culture.
Before formal application, we're open to discussing the role to ensure it aligns with what you're looking for. Don't hesitate to reach out to me - Alexandra on 0491 260 210, but don't wait too long to apply!
Agencies - no thank you - we got this :)
Successful candidates will have evidence of work rights in Australia and a clear and valid police record check prior to commencement.
At TIG Freight, our mission is to simplify freight by providing exceptional customer service, transparency, and innovative solutions. These core values are what set us apart and drive the success of both our company and our clients.
As the largest fully Australian owned freight management company, we manage over $160 million in freight each year. Since 2001, we've expanded our presence with a team of over 85 dedicated professionals Australia wide.
We pride ourselves on delivering tailored, effective freight solutions that meet the unique needs of each of our clients. By leveraging our state-of-the-art, in-house technology and our deep integration expertise, we enable our clients to achieve significant cost savings throughout the entire freight process.
