Job Description

Customer Service Advisor with German

About

The company is an established global organization that provides
support in daily operations for international clients. Focusing on
diversity, team culture and customer excellence.

This role is office based in either Sofia or Varna, relocation support provided.

The role

My client is looking for enthusiastic Customer Service Advisors with German
language skills who are based or are willing to relocate to Bulgaria. The
ideal candidate loves talking to people and proactively solving issues.
You will be responsible for driving positive and quality experience
for clients.

Responsibilities

• Communicate with customers via phone and email
• Provide knowledgeable answers to customer queries
• Work with internal departments to meet customer's needs
• Administrative tasks

Requirements:

• Fluent in German (B2/C1) both verbal and written and English B2 level
• Eagerness to learn, positive attitude and adaptability
• Excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• EU citizenship or valid work permit in Bulgaria

What we offer:

• Permanent contract and stable working environment
• Competitive salary
• Performance bonuses
• Private medical insurance
• Additional benefits
• International environment with multiple project options

Information about DE&I

Dedicated to fostering a diverse and inclusive workplace, where
we believe that a diverse team brings a variety of perspectives and
ideas, driving innovation and success. We are committed to providing
equal employment opportunities for all, regardless of race, colour,
religion, sex, sexual orientation, gender identity, national origin,
age, or disability. We celebrate the uniqueness of each individual and
embrace the strength that comes from our differences. Join us in
creating an environment where everyone feels valued, respected, and
empowered to contribute their best.

info@salveinno.com