Job Description

Jewson Partnership Solutions (JPS),who specialise in providing solutions and building materials for our customers in the Public Sector such as Housing Associations and Local Authorities, is on the hunt fora Customer Service Advisorwho'sas passionate about great service as we are.

Our Sales Advisors are an important contributor to the teams shared success and an essential part of our Customers positive experience with us.

JPS are looking for a Customer Service Advisor to join the successful and supportive team at their site in Wakefield

What you’ll be doing:

• Get to know our product lines and servicesin order tomake the most of all customer interactions in line with our JPS values

• Develop a great relationship with our customer (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible

• Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey

• Keep the branch and yard looking clean and tidy, to make a great first impression on our customers

• Maintain stock levels, carrying out regular stock counts

• Work with colleagues to suggest opportunities for improvement

Working hours:

07:30 - 17:00 Monday to Friday

What you’ll need to have:

• Previousindustry experience preferred but not essential

• Experience in a customer facing environment

• Passion for working with people

• A positive can-do attitude

What’s in it for you:

• Discretionary bonus

• A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more

• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support

• Generous employee discounts

• Access to discounts with hundreds of your favourite high street and online retailers

• Retirement savings plan

• Life assurance

• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child

Why STARK?

At JPS,we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. 

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

What's next…

If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.

If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.