JUJUR.eu

Customer Service Advisor - French - Athens

JUJUR.eu  •  Athens, GR (Hybrid)  •  19 days ago
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Job Description

Position: Customer Service Advisor

Location: Athens, Greece

Work model: Hybrid

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

  • Manage incoming customer calls and emails in a professional and timely manner

  • Identify customer needs and provide appropriate solutions to ensure high levels of satisfaction

  • Build sustainable customer relationships through clear and effective communication

  • Provide accurate and complete information using internal tools and processes

  • Meet individual and team performance targets and quality standards

  • Maintain accurate records of customer interactions and account-related activities

  • Follow internal communication procedures, guidelines, and policies.

REQUIREMENTS:

  • Native or near-native French speaker with excellent communication skills and natural accent, with good command of English

  • Previous customer service experience is considered an advantage

  • Strong phone communication and active listening skills

  • Customer-oriented mindset with the ability to adapt to different customer profiles

  • Good MS Office skills

  • Ability to multitask, prioritise, and manage time effectively

  • Dedicated and professional setup suitable for hybrid work.

BENEFITS:

  • Hybrid working model

  • Competitive salary package & monthly performance bonus

  • Daily meal voucher

  • Private health insurance including dental and optical care

  • Free gym access, well-being activities, and rooftop cinema with Acropolis views

  • Relocation support

  • And many others!!!

JUJUR.eu

About JUJUR.eu

We connect passionate individuals with exciting work abroad opportunities that match their skills and aspirations. We help companies build a global team with top talent. We unlock a diverse pool of motivated individuals eager to contribute their skills and international perspective to worldwide organizations.

The job seekers’ benefits:

Streamlined process - Skip the application hassle. Our experts handle initial screening and interviews, saving you time and effort.

Expert matching - We're not just a job board. We act as your personal consultant, finding the perfect fit for your unique talents and dream location.

Global reach - Access opportunities you wouldn't find on your own. Explore a world of exciting possibilities and launch your career abroad adventure.

The partner companies’ benefits:

Targeted recruitment - Find the perfect fit faster with JUJUR's pre-vetted talent pool perfectly aligned with your specific job requirements.

Reduced hiring costs - Save resources compared to traditional international recruitment processes.

Increased candidate diversity - Expand your talent pool and gain access to fresh perspectives that can drive innovation.

Expert matching - Benefit from our experienced recruiters who understand your company culture and skill needs, ensuring a successful match.

Some numbers we’re proud of:

A fulfilment ratio of over 90%

A talent base of over 30K candidates and rising

Over 1K available jobs worldwide

Under 30 days average time to hire

Let’s talk about your hiring needs and find the best solution for you!

Our candidates’ experiences inspire our recruiters to write helpful guides for job seekers worldwide. Open the vault of insider tips to upgrade your career today 👉 https://blog.jujur.eu/

Industry
Consulting & Advisory
Company Size
11-50 employees
Headquarters
Bucharest, RO
Year Founded
2018
Website
jujur.eu
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