£28,110 + £1,200 Annual Bonus + Brilliant Rewards & Recognition!
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and love solving problems?
If so, we want YOU to join the Fresh Direct team!
As a Customer Support Advisor, you'll be at the heart of our customer experience. You'll be the first point of contact for our customers, helping with orders and enquiries via phone and email while making sure every interaction is handled with care, confidence and professionalism.
This is a full-time role working 37.5 hours per week, with 8.5-hour shifts between 7am and 5pm, including 1 in 3 weekends.
And there's more! Following successful completion of your probation, there is the potential for hybrid working.
We're looking for someone who is:
Why Fresh Direct?
At Fresh Direct, we're self-confessed produce fanatics! From incredible British produce to speciality ingredients from around the world, we're passionate about delivering the very best.
As part of the Sysco family, alongside Brakes, you'll also be joining a global business with incredible opportunities to learn, develop and build a long-term career.
What's In It For You?
Ready for Your Next Opportunity?
If you're ready to bring your energy, customer service skills and ambition to a team where you can grow, develop and make a real difference...
Apply now and join Fresh Direct!
At Fresh Direct everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Fresh Direct and we recognise that Fresh Direct can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you.
Built on a passion for food and feeding the nation, at Fresh Direct we are dedicated to making life as easy and efficient for the chefs, cooks and caterers we serve across the country. We are the leading specialist supplier of locally and globally sourced fresh produce and dairy across Great Britain, bringing the best of the seasons to chefs’ menus.
Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 74,000 colleagues, the company operates 334 distribution facilities worldwide and serves approximately 725,000 customer locations. For fiscal year 2023 that ended July 1, 2023, the company generated sales of more than $76 billion. Information about our Sustainability program, including Sysco’s 2022 Sustainability Report and 2022 Diversity, Equity & Inclusion Report, can be found at www.sysco.com.
